Colin Baldwin Email and Phone Number

Localities Officer for Suffolk CC

Community Resilience transformation lead within the Localities and Partnerships team providing additional capacity to support the transformation ambitions of the Suffolk system, focussing on developing and supporting the delivery of the community reliance transformation programme and embedding the delivery of the Poverty Strategy. This post is a co-funded post and as such is a system wide resource to support the delivery of system wide transformation and ambition.

As an Escalation Manager I operationally lead on the planning, coordination and implementation of the urgent care escalation plan for integrated demand and capacity working with the Ipswich and East Suffolk Clinical Commissioning Group (IESCCG) and West Suffolk Clinical Commissioning Group (WSCCG). I regularly liaise with statutory providers to support the implementation of the urgent care escalation plan for integrated demand and capacity. I have to take a proactive approach by coordinating winter planning and by ensuring system-wide communication across IESCCG and WSCCG. I act as a first point of contact, liaise across the system and ensure that the up-to-date escalation status/position is being communicated by providers thereby enabling responsive capacity and escalation planning system-wide. I evaluate winter escalation on an on-going basis in order to inform on future winter escalation planning. I am required to work closely with the transformation leads and providers to develop, plan and manage winter escalation initiatives, which will improve service efficiency, reduce waste and help patients get the right care, at the right time, in the right place. I am also responsible for policy development and implementation of the service. In order to achieve this I need to have the ability to balance my operational duties with the need to undertake regular analysis and write reports at short notice in order to provide the CCGs with regular communication updates

Leading Performance Team in development of performance information & reporting systems and processes. Presentation of performance reports to Executive Boards. Developed balanced performance model and introduced exception reporting formats. Provided mentoring and assistance to ‘special measures' trusts

Projects include; Performance Management, Change Management, Business Planning, Education (BSF). Leadership Training, Team building.Predominantly public sector or partnership.

Rsponsibility for;Strategic Analysis; (Intelligence, Business & Performance Analysis)Performance Management, Review & InformationBusiness Process Review, Improvement & Re-engineering (LEAN & Quest practitioner) Corporate GovernancePolicy & Planning; (Strategic & Business Planning)Policy DevelopmentProgramme Management (Accredited member; Assoc. Prog MngrsChange ManagementScanning & AssessmentResearch, Consultation, Community Engagement, Staff Involvement