Colin Diaz Email & Phone Number

Toronto, On, Ca

175 Yorkland Blvd, North York, On M2J 4R2

10414 Yonge St, Richmond Hill, On L4C 3C3

As the Lease Portfolio Manager I am in charge of the database of customers who have leases, finance and balloon payments remaing between now and atleast a year out. Like that of the Brand Specialist role, many similar skills are amplified and improved upon daily. Problem solving, communication, time managment, organization, consistency and team leadership.

As an Audi Brand Specialist with Audi Queensway I consult with clients to help make an informed purchase decision and provide them with world class customer service. Consistently generating strong customer relationships and achieving/exceeding sales targets, SSI and receiving positive Google Reviews. Many skills are amplified and improved upon daily. Problem solving, communication, product knowledge, decision making and time management. Responsibilities include:- Consult with clients to educate them on the Audi brand and ensure a fun and comfortable buying experience- Follow up with all customers before, during and after the sales process. Always providing a helping hand and service along the way- Make the most of every day and promptly respond to leads, phone calls and emails. - Generate my own business through social media platforms and other means of self marketing

As a Sales and Leasing consultant at Nissan Downtown I assist clients in making a informed purchase decision and provide them with exceptional customer service. Consistently generating strong customer relationships and achieving/exceeding sales targets. Many skills are amplified and improved upon daily. Problem solving, communication, quick thinking, product knowledge, decision making and time management. Responsibilities include:Communicate with service and showroom customers; welcome them to the dealership and create a friendly and welcoming environment Make follow-up emails/calls during the morning, afternoon and evening Follow up with service on status for sold vehicles (Vehicle Detail, Service Work etc.)In addition to the above, I self market using multiple social media sources such as Facebook and Instagram to advertise and expand my potential customer data base.

At Budds BMW my position was that of a Pre-Owned Sales Lot Manager. I was in charge of the entire pre-owned section of the dealership and ensured all tasks new/pre-owned were being completed promptly and efficiently by the entire lot attendant team.Responsibilities Include:Problem Solving - Working alone in this position required efficient and split minute decision making. At times there were many things that needed to be done at once. In those instances I would request assistance from other lot members or any other available co-worker to ensure all tasks are completed.Time Management - Working in a managerial role and being in charge of the Pre-Owned side of things required very strict time planing to ensure all tasks for the day are completed. Specific responsibilities that I would complete each day are as follows:-Refer to our e-mail system and respond to any important messages-Print out and complete work orders for sold vehicles -Refer to delivery list and ensure all cars are ready before their scheduled delivery times-Ensure all work orders are completely in priority and a timely manor-Take photos of all pre-owned vehicles for the website -Generate a description for each pre-owned vehicle in stock