Colin Hill Email & Phone Number

West Jordan, UT

Greater Salt Lake City Area

Supervise, hire and train help desk staff across eight office and warehousing facilitiesProject management for deployments of multiple critical endpoint management systems, such as ticketing systems, workstation imaging, and O365 deployments Track helpdesk tickets to make sure they are completed quickly and professionallyPurchasing and budgeting. Saved.

Dallas/Fort Worth Area

Hardware support of several hundred public and staff laptops and desktops, including macOS and Windows operating systemsSupervise and train work study student staffOS and software packaging and deployment using SCCMManaging enterprise software solutions such as Deep Freeze and SecureDoc Encryption

Dallas/Fort Worth Area

Responsible for volunteer programs and projects across multiple departmentsVolunteer management, including recruitment, intake and trainingTechnical administrator for the launch of a new citywide online volunteer database Transitioned multiple departments from paper to electronic volunteer recordkeeping

Dallas/Fort Worth Area

Project management of disaster preparedness, response and recovery programsManaged seven departments of several dozen active volunteers and over 500 reservistsDirected disaster humanitarian aid in a territory with over 500 cases a yearWorked with fundraisers to obtain funding and grant opportunitiesMaintained and renovated the Chisholm Trail Chapter’s IT.

Provo, UT

Launched a new Red Cross program to teach emergency preparedness to the communityProvided IT support and maintenance for local desktops and servers

Utah

Remote IT support that required multitasking with up to six concurrent sessionsRepaired computers, servers and mobile devices

Provo, Utah Area

Project manager and supervisor over small teams and specialty projectsInstalled, repaired and maintained professional imaging equipment and computers