Create and execute the Competitive Intelligence function to objectively inform business decisions • Determine impact of competitive environment by developing multi-dimensional data sets, automated reporting capabilities, competitive impact on revenue and products • Provide data-driven insights for intelligent decision making, including deep dives into competitors’ contractual obligations as part of win/loss investigations • Leveraging a wide variety of data sources, collaboratively produce comprehensive competitive insights, provide sales training, ensure marketing, product and operations’ competitive alignment

Drove competitive analysis and content strategy for emerging data storage technologies to optimize sales effectiveness and increased results through compelling collateral generation and customer-centric solutions.

Analysis, integration and insight generation for 15 technology categories, totaling nearly $36B, to ensure sales, product development and marketing align with market conditions and competitive considerations.

Closely managed Global Systems Engineer's direction for opportunity recognition and technical qualification, managing a team of pre-sales Systems Engineers on 3 continents supporting 4 global regions. Achieved exponential increase in customer satisfaction and consistent revenue growth for 4 consecutive years, exceeding organizational goals and driving revenues totaling $380M by year 4.

Spearheaded the creation of global, multi-protocol data and voice network as primary pre-sales engineer for the customer. Stabilized at-risk at-risk account, facilitated customer's technology evolution resulting in long term contract with initial value of $24M.

Product Manager – Drove new service creation on Sprint Data Systems’ international frame relay network Consulting Engineer – Created bespoke network architectures to meet unique customer requirements and expand Sprint’s service catalogNetwork Engineer - Sprint Business Group’s National Accounts Sales Operation

Ensured disruption-free real time operation, maintenance and upgrades of international multi-protocol data center serving the financial community

Primary customer interface and ongoing expansion of domestic data timeshare network