Colin Mcvey-Withe Email & Phone Number

England, United Kingdom

Liverpool, Merseyside, United Kingdom

• Core Duties/Responsibilities:
• Carry out projects and ad-hoc activities as determined by the Head of department
• Support training team with knowledge capture and training delivery
• Become department SME on all schemes.
• Review and support on delivery of colleague QA
• Develop world class people

Liverpool, Merseyside, United Kingdom

• Providing the highest level of customer service to small/medium, strategic accounts.Accountable for the relationship management of assigned customer base and ensuring that all customer requirements are identified and.
• Identify new leads via multiple routes, social media, website, LinkedIn sales navigator.
• Full understanding of the sales cycle and decision making process.
• Achieve sales targets and KPIs
• Identify cross / up sell opportunity
• Recognize the customer's key challenges in their business operations and identify products and solutions to the customer's area of need.

Liverpool, England

Monitors the funnel of expiring agreements, contacts customers anywhere from 30 days to 6 months (depending on product) in advance of expiration, and provides a proposal/quote to the customer for the continuation of their support and products.Monitors proposals/quotes outstanding to customers to ensure that sales are closed.Interacts and collaborates.

Preston Brook, England

Retaining Existing 02 UK Customers From Leaving,Develop and maintain excellent relations with new and existing customers resulting in increased levels of business and customer retention.Maintain excellent knowledge of our portfolio of products and services in order to understand customers’ needs and devise solutions.Respond to incoming requests for.