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Experienced Technician with an Associate of Applied Science in Computer Technology and a demonstrated history of working in the information technology and services industry. Skilled in macOS, Windows 7, Microsoft Excel, Microsoft Word, and Joomla.
Superior Billing Solutions / Computer Handyman
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Information Technology Help Desk SupportSuperior Billing Solutions / Computer HandymanSimpsonville, Sc, Us
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It Help Desk SpecialistBioserenity Jul 2020 - Apr 2024• Assist internal company employees with Level I and II IT issues (password resets, application installs, general troubleshooting)• Assist and advise on new technology rollouts (internal employee training platform, asset tracking platform, helpdesk ticketing platform)• Microsoft 365 Administration (SharePoint Site Configuration/Creation/Maintenance, Shared Mailbox Creation/Delegation, Email Message Tracing)• Assist and advise other departments with various projects (Website Maintenance, Microsoft Forms Creation/PowerAutomate Flow Creation, DocuSign Template Creation)• Prepare training documentation to assist other users with common IT-related services. -
Level I TechnicianCmit Solutions Of Greenville Jan 2017 - Mar 2018Greenville, South Carolina Area• Act as the first point of contact when a client requests technical support.• Assist clients to resolve technical support requests and tickets either remotely or, if necessary, by making an on-site service call.• Support clients in a primarily Windows-based environment.
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Technician / Web DeveloperComputer Handyman May 2012 - Dec 2016Greenville, South Carolina Area• Assist end users by troubleshooting and performing hardware and software repairs on business and residential computers, both Windows PCs and Macs.• Perform tasks such as virus removals, computer tune-ups, and operating system reloads.• Diagnose and replace failing hardware, such as hard drives, on customer's computers.
Colin Steele Skills
Colin Steele Education Details
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Small Business Management & Entrepreneurship -
Greenville Technical CollegeComputer Technology
Frequently Asked Questions about Colin Steele
What company does Colin Steele work for?
Colin Steele works for Superior Billing Solutions / Computer Handyman
What is Colin Steele's role at the current company?
Colin Steele's current role is Information Technology Help Desk Support.
What is Colin Steele's email address?
Colin Steele's email address is co****@****ity.com
What is Colin Steele's direct phone number?
Colin Steele's direct phone number is +186475*****
What schools did Colin Steele attend?
Colin Steele attended Greenville Technical College, Greenville Technical College.
What skills is Colin Steele known for?
Colin Steele has skills like Html, Css, Windows 7, Windows 8, Windows 8.1, Windows 10, Microsoft Word, Microsoft Excel, Powerpoint, Os X, Mac Os, Mac.
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Colin Steele
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Colin Steele
Award-Winning Communications Leader Building Successful B2B Tech Brands Through Content Marketing And Social MediaGreater Boston5oracle.com, gmail.com, gmail.com, york.ie, techtarget.com2 +130369XXXXX
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Colin Steele
Atlanta Metropolitan Area1callrail.com
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