Colin Smith Email & Phone Number

Beaverton, OR

• Restructured and implemented the new hire orientation training process for the Company.  Administer the learning management system (Talent LMS) used for new hire and ongoing training.
• Write, direct and edit training videos to be used as courses on the LMS.
• Design all other course content, including quizzes to test retention.  Rebuilt the new hire training checklists for all divisions to make them more structured and comprehensive.  Trained executives and managers on.
• Create and update training modules for the Total Process Reliability (TPR) program and the LMS.  Conduct all new hire and ongoing training on these subjects using these modules.
• Develop training aids to help employees stay accountable for the inspection, cleaning and lubrication standards for equipment and work areas. Continually update training aids to keep them current.
• Research and help select training courses for mid-level managers.

• Partnered with Intel personnel onsite to provide customer service prior to, during and after sale of spare parts
• Ensured customer orders were taken properly and scheduled release of company inventory
• Collaborated with the Supply Chain (Intel personnel, Dallas CSR, Logistics, etc.) on a daily basis
• Maintained records of all customer order transactions and reviewed with Intel personnel weekly
• Worked with Warranty Dept., HTA Site personnel and customers to efficiently transact warranty parts
• Optimized onsite inventory to meet Hitachi and Intel requirements using SAP and Intel proprietary systems

• Tri Corporation designs and delivers experiential business leadership simulations to market leading corporations around the world.
• Worked directly with CEO and management employees to rebuild a comprehensive Excel-based business simulation model in order to improve functionality and enhance the learning process for participants. o Calculated or.
• Facilitated business-leadership simulations (3-4 days each) for upper level management candidates at Fortune 500 companies. o Role played and negotiated as various fictional characters in the simulations (e.g..

Eugene, Oregon Area

• Collected rent and dues from members in order to keep house running smoothly
• Developed relationship with professional accountant and worked with him to maintain budget
• Worked with the whole executive board to make important decisions for the fraternity

• Built knowledge working in different warehouse, building, and housing settings
• Worked tirelessly to complete each job in the estimated time to increase customer satisfaction
• Provided excellent customer service on every job to increase customer trust and loyalty

Eugene, Oregon Area

• Learned on the job in an extremely high pressure atmosphere without any prior retail experience
• Procured items from warehouse in order to continuously maintain stock on the sales floor
• Given more responsibility each day of the event