Colin Hickman Email & Phone Number

Leads the strategic planning and performance management efforts that align operationswith the city’s broader mission and goals. Manages performance metrics, overseeschange management initiatives, and collaborates with various internal departments toensure the seamless execution of large-scale projects. Focuses on enhancingcommunity engagement, fostering cross-functional collaboration, and drivingorganizational efficiency.■ Spearheaded a department-wide reorganization affecting 330+ employees, realigning11 functions and revising 17 reporting structures.■ Developed and implemented the first-ever departmental performance metrics,introducing OKRs to drive accountability and goal-setting.■ Revitalized the Public Works Commission, increasing efficiency and empowerment forboth staff and commission members.■ Relaunched a formal internal communications platform, improving information flowand staff engagement.■ Selected to participate in the Bloomberg Harvard City Leadership Initiative’sManaging Talent in City Government program.

Provided overall strategy, guidance and project management for city's major publicengagement and communications projects. Oversaw engagement efforts for the city'smajor capital improvement projects and strategic priorities, including climate action.■ Designed communications and engagement strategy for Boise's climate action goal of Carbon Neutral by 2050.

Boise, Idaho, United States

■ Key team member in envisioning and creating Boise’s first-ever Climate Action Division■ Oversaw and helped lead all community engagement and communication for Boise’s Water Renewal Utility Plan, a $890M – $1.3B 20-year strategic plan unanimously approved by Boise City Council.■ Tasked with quickly standing up a COVID-19 resource line for the City of Boise

Responsible for overall department communications, public relations, marketing and community engagement. Project manage the overall content strategy, creative process and public relations for major citywide initiatives. Serve as primary media contact and public information officer for the department. ■ Designed/rolled out complete stakeholder engagement strategy on Boise’s first ever renewable energy plan including directing all content creation and messaging, citizen surveying and community presentations.■ Created and managed all strategy and implementation of public communication in rollout of citywide compost program to 73,000 households.■ Designed engagement and communications planning for Boise's first-ever Pure Water Brew.

Led all organizational aspects for community organization focused on supporting those touched by cancer. Design, implement and evaluate comprehensive fund development, including annual appeal, major gifts over $10,000, and special events. Recruit and retain donors through excellence in consistent and genuine relationship building. ■ Generated 78% increase in annual fund in first year by engaging Board of Directors in match and instituting comprehensive donor outreach and stewardship program■ Targeted $20k in estimated annual income through development and implementation of major giving and monthly giving programs■ Transformed organization from six month cash reserve to five year sustainability plan. Led organization through evaluation of program impacts and overhaul of programmatic and operational budgets

Boise, Idaho Area

Directed all regional and statewide communications and marketing for organization focused on strengthening conservation and enhancing wildlife habitat. Led overall volunteer recruitment, retention and training. ■ Generated 70% increase in funds raised in first year by diligence in engaging partners, equipping and empowering volunteers, and repairing and strengthening relationships.■ Reconstructed region from nine faltering or inoperable volunteer committees and $180k in total income to ten high achieving committees with $300k+ in annual revenue by building organizational and volunteer leadership capacity.

Cincinnati, Ohio Area

Administered fitness, health, and community development programs including four crucial food programs through two separate teams in Dayton and Cincinnati. Liaised between Board of Directors and staff. Managed corporate partnerships with major companies statewide.• Impacted significant changes in overall health of children by expanding impact in food/nutrition/exercise program that focused specifically on children’s health.• Piloted Urban and County Food Policy Council by recruiting more than 30 members and leading launch.

Barbados

Advocated for anti-corruption/transparency, youth engagement, and employability initiatives throughout Organization of Eastern Caribbean States (OECS). Formed and leveraged relationships with strategic partners in the European Union and University of West Indies.■ Developed program proposal that championed multi-sector, human rights-focused approach to education, governance, health, and social services. Created funding mechanisms. ■ Played key role in obtaining multimillion-dollar grant from Government of Italy by conducting extensive research, drafting and editing grant proposal, and aiding in submission process.

Greater Philadelphia Area

Coordinated, administered, and oversaw national program in 13-state Northeast Region. Trained and advised states on program development methods and guidelines while serving as an AmeriCorps member.■ Built youth leadership capacity by administering $100k grant from State Farm.■ Team Leader for multiple groups of volunteers in six US states, Guatemala, Chile, and in the US Gulf Coast after Hurricane Katrina.

Talent Management

Bloomberg Harvard City Leadership Initiative

Master Of Arts, Sustainable Development

Concentration: Development Management *Courses Included: Monitoring and Evaluation, Multicultural Team Building, Intercultural.

Bachelor Of Arts, History

*Study Abroad: China (2003) *Study Abroad: Thailand, Vietnam, Cambodia (2004)