With over 20 years of experience in the learning and development industry, Michelle creates compelling and interactive learning content and knowledge checks that enhance retention to help customers adopt the latest Autodesk solutions in architecture, engineering, and construction. Her understanding of the business and human dimensions of implementing technology ensures her customers' ROI on their software purchases.Michelle is a Certified Program Planner and an Autodesk Certified Instructor. She has written multiple Autodesk training guides, provided training, support, and implementation services on various Autodesk products, and consulted with clients to achieve their business objectives. She is skilled in Zoom, WebEx, BIM 360, Navisworks, InfraWorks, Civil 3D, CAD, AutoCAD, Map 3D, and Arcview. She also has experience in budgeting, financial analysis, market research, program management, project management, quality control, and Salesforce. Michelle is passionate about empowering learners, enhancing customer success, and advancing innovation.