•Responsible for ensuring customer deadlines were met by processing multiple sales orders, purchase orders and variable weekly forecasts for both domestic and international accounts. •In charge of managing all correspondence between customers, brokers, and warehouses for dynamic industry needs while coordinating weekly LTL and small package shipments.

•Established a newly-developed Quality Control system to meet standards for incoming container of products and trained team members on procedures.•3-month seasonal contract managing up to 9 inbound/outbound domestic and international trailers and lead 19 staff members to confirm customer deadlines were met with accuracy.•Organized appointment system, communications between client, brokers, and carriers while managing an inventory system and documentation of all products being stored and… Show more •Established a newly-developed Quality Control system to meet standards for incoming container of products and trained team members on procedures.•3-month seasonal contract managing up to 9 inbound/outbound domestic and international trailers and lead 19 staff members to confirm customer deadlines were met with accuracy.•Organized appointment system, communications between client, brokers, and carriers while managing an inventory system and documentation of all products being stored and shipped for that account. Show less

•Designed hand-sculpted, commercially marketable merchandise, co-created a jewelry collection with a focus on brand development, pricing methods, and consulting.•Presented in tradeshow magazine called First Look 2019 Magazine in The Las Vegas Market New Products & Trends was awarded a featured highlight for original, hand-sculpted ring design.•Supported sales and customer relations, developed new business relationships while organizing strategic set-up of booths at Philadelphia American… Show more •Designed hand-sculpted, commercially marketable merchandise, co-created a jewelry collection with a focus on brand development, pricing methods, and consulting.•Presented in tradeshow magazine called First Look 2019 Magazine in The Las Vegas Market New Products & Trends was awarded a featured highlight for original, hand-sculpted ring design.•Supported sales and customer relations, developed new business relationships while organizing strategic set-up of booths at Philadelphia American Handcrafted Show, The American Craft Retailers Expo and The Las Vegas Market’s in Las Vegas.•Coordinated online retail and wholesale website platforms (Shopify, Faire, FotoFuze) to ensure strict compliance with all applicable deadlines. Show less

•Served as liaison between customers and finance department while reconciling past due invoices and resolving payment discrepancies. •Developed a detailed user manual for Account Receivable process for issuing credits, communicating chargeback information with customers, and reconciling accounts.

•Built an ancillary Preschool classroom in compliance with state and federal pandemic guidelines on tight time table enabling the center to offer a safe, enriching environment to additional families and demonstrating dependability, resilience, and flexibility to the team.•Exceeded team goals and self-driven deadlines daily, organized lesson plans while consistently providing necessary informational and progress documentation in a demanding environment.•Cultivated a trusted partnership… Show more •Built an ancillary Preschool classroom in compliance with state and federal pandemic guidelines on tight time table enabling the center to offer a safe, enriching environment to additional families and demonstrating dependability, resilience, and flexibility to the team.•Exceeded team goals and self-driven deadlines daily, organized lesson plans while consistently providing necessary informational and progress documentation in a demanding environment.•Cultivated a trusted partnership with enthusiasm and delivered valuable interpersonal customer service that supported relationships and ensured dependability through accountability and positive problem-solving.•Collaborated daily with preschool lead, teachers, aides and management to deliver established strategic plans and goals. Show less

•Developed distinctive curriculum for 70 plus certification courses, workshops and classes that expanded student/client/member base, establishing my company as a trusted source in the local region. •Built and maintained an on-going online membership community of over 2,000 members and supervised the planning and scheduling of over 475 (some, on-going) events. •Originated supportive products while operating and practicing in a holistic studio and effectively lead 6 holistic… Show more •Developed distinctive curriculum for 70 plus certification courses, workshops and classes that expanded student/client/member base, establishing my company as a trusted source in the local region. •Built and maintained an on-going online membership community of over 2,000 members and supervised the planning and scheduling of over 475 (some, on-going) events. •Originated supportive products while operating and practicing in a holistic studio and effectively lead 6 holistic practitioners and instructors.•Offered coaching, instruction, and consultation that strengthened the development and training of over 200 students and practitioners.•Promoted to target market through regional trade shows, conferences, and industry education classes, development of website, online communities, local publications, referrals, and email marketing campaigns.•Identified needs of participants by administering interval rating scales and using active listening skills to support focused solutions and additional resources for their needs.•Initiated and successfully developed a self-driven monthly holistic outreach event that resulted in a proven educational and client referral system connecting local holistic professionals and the local community. Show less

As the owner & designer, I created and sold unique, hand crafted artisan jewelry to the retail and wholesale markets, art shows and in-home jewelry events.• Designed one of a kind and customized wearable art in bronze, sterling silver, 14k gold, and brass using the lost wax technique• Sold my unique designs to the retail and wholesale markets, art shows, and in-home jewelry events in CA, IL, and OH• Maintained customer database to develop customer retention activities such as… Show more As the owner & designer, I created and sold unique, hand crafted artisan jewelry to the retail and wholesale markets, art shows and in-home jewelry events.• Designed one of a kind and customized wearable art in bronze, sterling silver, 14k gold, and brass using the lost wax technique• Sold my unique designs to the retail and wholesale markets, art shows, and in-home jewelry events in CA, IL, and OH• Maintained customer database to develop customer retention activities such as gift giving occasions, customer preferences, invitations to private sales events, and sent information on new product lines Show less