Colleen Bell Email and Phone Number
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I build success for exceptionally cool and high-touch businesses and systems, and create lasting value, productivity, and marketability. The combination of corporate sophistication and artistic sensitivity is a fine line to walk in Operations, and I have a particular strength for generating professional results in creative endeavors. A bullet-proof service-profit chain is the key to creating memorable experiences and stellar customer services, happy employees, and lasting profitability. I'm a kind and innovative change agent and I'd love to talk to you about what you want to be when you grow up.HighlightsPresident of nonprofit sports franchise - also Executive Director, Marketing, Ops - grew the franchise from 30 to 400+ leagues, managed a $3M annual budget and 1000 volunteersMulti-unit Franchise Business Director for portfolio of 40+ remote units, focused on top and bottom performers, created cohesive resources and efficiencies applied systemwide.Director of Marketing for 160 schools, implemented digital marketing strategies and sales training resulting in record inbound leads and conversions, which reduced CPA by 50%.Seasoned Director of Operations, developed data systems and KPIs, turnaround strategies and managed budgets over $35M.Two decades of networking - cross-disciplinary connections with experts and professionals representing national brands, Fortune 500 companies, and counterculture tastemakers.
College Possible
View- Website:
- collegepossible.org
- Employees:
- 570
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Director Of Operations And Internal CommunicationsCollege Possible Oct 2022 - PresentAustin, Texas Metropolitan AreaLed nonprofit operations through post-COVID challenges and ensured cultural excellence through merger with a national NPO. Managed AmeriCorps grant compliance and member engagement, directed DEI initiatives, and oversaw site operations, HR, and IT. Directed strategic projects and implemented data management protocols.
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OwnerColleen Bell Consulting Jul 2017 - Oct 2022Austin, Texas AreaCoach executives to leadership, management and communication goals. Provide data analysis, strategic evaluation and recommendations for financial, HR, sales and marketing, and customer KPIs; develop profit-building, growth-oriented updates for systems without disrupting operations. Interview and strategically align business owners in creation of Pro Forma, prospectus, business plans, grant proposals, and/or pitch decks to secure bank, venture, and donor funding.
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Chief Operations OfficerBassboss Apr 2020 - Sep 2021Austin, Texas Metropolitan AreaFinancial, Business Strategy and Operations interim leadership for a disruptive loudspeaker upstart.Led transformations to scale operations resulting in 85% 2021 growth YTD compared to 2019.Developed best-in-class HR, transitioned resource management to new ERP, created and optimized administrative and operational policy and procedure frameworks. Managed bookkeeping, financial planning and projections, implemented effective pricing and cost-reduction strategies. -
Director Of OperationsSchool Of Rock Dec 2016 - Jul 2017• Led 25 company schools/managers to success with high growth targets, improved lead conversion by 35% in 6 months• Directed budget creation and adherence for over $20M in multi-unit revenue• Implemented gamified KPIs resulting in 30% increase in net promoter scores in 6 months and 20% average increase in customer retention• Strategically visited and coached at locations, increasing compliance with company protocols from 67% to 93% within 3 months• Initiated and collaborated in… Show more • Led 25 company schools/managers to success with high growth targets, improved lead conversion by 35% in 6 months• Directed budget creation and adherence for over $20M in multi-unit revenue• Implemented gamified KPIs resulting in 30% increase in net promoter scores in 6 months and 20% average increase in customer retention• Strategically visited and coached at locations, increasing compliance with company protocols from 67% to 93% within 3 months• Initiated and collaborated in development of cost-per-unit review and pricing restructure, resulting in 15% product revenue increase in 6 months Show less -
Director Of Franchise OperationsSchool Of Rock Sep 2014 - Dec 2016• Directed strategy and operations for a portfolio of 40+ nationwide units with over $35M in annual revenue• Drove substantial profitability and compliance KPI improvements in special assignment to underperforming/high-risk units• Consulted to executive team in development of budgets, strategic implementations, student safety protocols• Developed financial reports and coaching for employees and franchisees• Authored effective training sessions and resources for operations, sales… Show more • Directed strategy and operations for a portfolio of 40+ nationwide units with over $35M in annual revenue• Drove substantial profitability and compliance KPI improvements in special assignment to underperforming/high-risk units• Consulted to executive team in development of budgets, strategic implementations, student safety protocols• Developed financial reports and coaching for employees and franchisees• Authored effective training sessions and resources for operations, sales and marketing.• Analyzed, validated and developed project management strategies and processes for application by consultants in school visits, onsite training and action plans. Show less
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Director Of MarketingSchool Of Rock Nov 2013 - Sep 2014Burr Ridge, Illinois• Governed International brand and event marketing, local school marketing and franchise development marketing for 160+ units• Modernized SEO brand presence at the unit and brand level resulting in 70% increase in first page search results in 6 months.• Strategized and implemented multi-channel conversion tracking, analysis and iteration• Mitigated brand risk through creation of crisis management protocols and resources
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Regional General ManagerSchool Of Rock Austin Mar 2011 - Nov 2013Austin, Texas• Reengineered and managed day-to-day operations, systems, and over 20 employees resulting in over 300% revenue increase within two years, and Top Three placement in firm’s KPI-ranked portfolio• Led southeast General Managers, mentoring on processes, profitability, and marketing• Produced large events for student showcases, SXSW, ACL, and more
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PresidentWomen'S Flat Track Derby Association 2005 - 2012Usa• Co-created international nonprofit sports franchise; wrote bylaws and foundational agreements; recruited and oriented Board of Directors and committees; strategically grew organization from 30 to 400+ leagues; managed $3M annual budget; and developed management structure and training for over 1000 volunteers: www.wftda.com• Produced and hosted annual conventions for 300+ members, and tournaments for 16 participating leagues and over 5000 attendees -
Founder, General ManagerMad Rollin' Dolls, Llc Jun 2004 - Oct 2008Madison, Wisconsin Area• Founded and operated one of the first modern roller derby leagues, built business from $100 and a dream to a top ranked, high-functioning organization with iconic brand identity and $500,000 in annual revenue. Developed successful business model that continues to thrive: www.madrollindolls.com• Created budgets, business plans and financial statements, all processes and procedures• Led over 400 skater, event production and league administration volunteers per year
Colleen Bell Skills
Colleen Bell Education Details
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Anthropology, Sociology
Frequently Asked Questions about Colleen Bell
What company does Colleen Bell work for?
Colleen Bell works for College Possible
What is Colleen Bell's role at the current company?
Colleen Bell's current role is Operations and Financial Director, Business Consultant and Coach.
What is Colleen Bell's email address?
Colleen Bell's email address is cb****@****ock.com
What is Colleen Bell's direct phone number?
Colleen Bell's direct phone number is +163032*****
What schools did Colleen Bell attend?
Colleen Bell attended Hbx | Harvard Business School, University Of Wisconsin-Madison.
What are some of Colleen Bell's interests?
Colleen Bell has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Colleen Bell known for?
Colleen Bell has skills like Roller Derby, Event Planning, Sports Marketing, Sports Management, Social Media, Public Relations, Marketing Strategy, Advertising, Community Outreach, Email Marketing, Non Profits, Customer Service.
Who are Colleen Bell's colleagues?
Colleen Bell's colleagues are Marco Morrison, Sam Gould, Rudrappa Aralimatti, Kate Brogan, Bg Tucker, Sabrina Merritt, Patrick Rowley.
Not the Colleen Bell you were looking for?
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Colleen Bell
Customer Service Representative | Customer Correspondence, Shipping CoordinationGreater Cleveland1schoolofrock.com2 (646) 4XXXXXXX
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3gmail.com, blumenthal.senate.gov, finsbury.com -
3comcast.net, citigroup.com, citigroup.com -
Colleen Bell
Provider Associate, Director Of Student Success, Director Of Operations, Customer Service Specialist, Advocate, Project Management, Registrar, Higher Education And Problem SolverNorth Canton, Oh
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