•Selected and implemented unified customer experience platforms using Zoho products which involved: performing needs analysis; determining all module fields and layouts; configuring user permission roles and layout rules; developing automated workflows for sales, customer subscription management, and technical support processes; creating email, quote, and invoice templates; creating email marketing campaigns; importing historical sales data; creating unique CRM user interfaces for each module and product line; writing custom functions in deluge; writing internal user documentation; and providing all employee onboarding.•Created performance reports and developed strategic GTM initiatives through analyzing sales data, reviewing customer communications, observing application engineer meetings, and examining company processes.•In partnership with an application engineer, worked with customers to determine software needs, promote the product, and close deals. Negotiated the first-ever sale to a Fortune 10 company as well as the largest commercial sale in company history to a global leader in the semiconductor industry.•Wrote detailed commercialization plans for $1.1M Small Business Innovation Research proposals on software development related to electromagnetic and plasma simulation.•Created competitive analyses of related simulation software tools.•Developed new software pricing structure and an accompanying Excel-based pricing calculator.•Organized and led the annual user conference which included hosting all webinars. •Created press releases, print ads, promotional email campaigns, website landing pages, technical presentations, and oversaw the development of a new company website which included writing all new content.

• As the first ever employee in this hybrid role, developed data-driven enrollment growth strategy while recruiting students through phone outreach, in-person visits, and school events. In partnership with advising, led the school to 98% capacity in the 2018-2019 school year.• Created methodology for extracting student inquiry and applicant conversion data to track admissions performance metrics needed for growth strategy.• Led the overhaul of existing outreach and enrollment procedures to increase student accessibility and improve internal staff efficiency.• Increased student registration rate 50.6% by using a consultative sales approach to meet individually with prospective students to determine educational needs and encourage enrollment to the college. • Developed and led monthly recruitment events to boost student enrollment and retention.

•Recruited students through phone outreach, consultative sales interviews, and recruitment events. •Conducted monthly or weekly follow-up calls to guide applied students through the enrollment and financial aid processes and ensure matriculation. •Exceeded first year goals by 66%, was "Rookie of the Year" and was a "Top Achiever” (President’s Club) in 2006. •Was a "Top Achiever" in 2007, 2008 and 2010 and received prestigious CEO award in 2015 for leading role in corporate project representing all 55 schools.• Promoted to Associate Director in 2010. Managed direct reports, conducted reviews, and facilitated weekly team meetings.•Trained new employees and provided ongoing coaching to existing employees on consultative sales techniques and follow-up best practices•Was lead presenter for monthly Open House events.

• Enrolled and advised students for all 19 campuses. • Consistently exceeded budgeted goals and promoted to senior representative level within six months. • Honored at annual conference for “Silver” level achievement by placing in the top ten percent of admissions representatives across the company.

• Managed up to 60 employees at fourth largest nationwide location that generates $5.8 M in sales per year. • Consistently exceeded prior year sales goals by 5%. • District trainer for all employees in stock procedures. Trained all new stock associates for the nine stores in the Denver market. Traveled to all nine stores in the district to ensure proper stock procedures were being followed.