Colleen Haskell Email & Phone Number

Washington, United States

I completed a certificate to design, and now I am working to build my portfolio. I am actively learning and seeking opportunities to grow as a designer. I welcome challenges geared towards improving, every day.

• Trained in opening new accounts for customers. •Compliance with federal regulations as well as those of the branch. •Helpdesk troubleshooting online banking and card maintenance issues.•Sending and receiving wires according to policy to mitigate risk to customers and financial institution.•Processing garnishments and levies.•Processing accounts payable to ensure all invoices are paid.•Maintaining duties listed under previous employer, Heritage Bank NW, to assist customers with their banking needs, such as cashiering, account maintenance, research, and compliance with FDIC guidelines.

United States

I paint and draw portraits, as well as create video content surrounding these topics. My current style has been evolving into an Eastern, spiritual direction. Given the conflicts in the world, I am drawn more toward the peaceful yet vibrant colours of India. I love painting and making videos.

Kelso, Washington

•Engaging with customers to learn their needs and enhance their in-person experience at the bank.•Assisted customers with account needs, such as cashiering, account maintenance, research, loan payments, foreign currency, and referrals to products to enhance their experience.•Practiced regulations in compliance with FDIC guidelines to report and prevent fraudulent or suspicious activity.•Cash, document, and digital retention audits.•Maintained physical and digital records in compliance with bank regulations.•Worked with a wide variety of programs and maintained a high level of proficiency and organization.•Vault tellering. Processing large cash shipments and orders.

•Managed and trained employees based on their strengths and learning styles.•Maintained Inventory, replenished stock, and reported fraud. Diligently worked to prevent loss of inventory through customer service and management.•Provided friendly, high-level customer experience. Learned products and their uses to better assist customers, referring customers to items they may need to improve their projects and increase sales.•Worked with customers to design a custom frame for their artwork. High knowledge in assembling frames, dry-mounting and anchoring art, stretching canvases, and preserving artwork.•Planned and hosted Michael's craft events.