I am an experienced IT professional with over 25 years of experience focusing on risk and document management solutions. My recent focus has been in the area of security, specifically regarding information barriers and client and matter confidentiality. Prior to that, I was one of the key people responsible for the design, development, deployment and continuing evolution of an industry-leading matter-centric document management implementation. I work closely with the business as well as technical users, and I am able to communicate effectively across all levels. I also have a proven track record managing large-scale software implementation projects.Highlights:• Deep knowledge of the matter lifecycle within law firms. This includes matter inception, conflicts checking, risk management, information barriers, matter security and matter management. • Several years of experience as an in-house technical product manager, responsible for discussing requirements with and presenting solutions to the business, maintaining the product backlog, providing quality assurance oversight and business acceptance, managing releases and providing 4th level technical support.• Extensive experience planning, configuring, deploying and maintaining Open Text eDOCS DM.• Successfully transformed relationships with departments who did not engage with IT in the past.• Several years of experience managing a team of senior software developers, using both the waterfall and agile methodologies.• Strong project management and business analysis skills.• Excellent written and verbal communication skills. I am able to prepare documents and deliver presentations for technical and non-technical audiences.
Listed skills include Document Management, Itil, Business Analysis, Knowledge Management, and 15 others.