Colleen Maul Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Rise Brands is a brand development firm that creates immersive consumer engagements. It currently owns and operates 16-Bit Bar+Arcade, Pins Mechanical Company, and No Soliciting. As a Marketing Manager at Rise Brands, I lead strategic marketing initiatives that enhance visibility and drive traffic and sales across our portfolio while continuously exploring new brand concepts. My key responsibilities include:-Collaborate with marketing, creative, operations, and other department teams to plan and execute marketing activations, campaigns, and promotions, while contributing to new brand concepting, research, and development.-Manage brand marketing calendars, communicating campaign objectives, timelines, and deliverables to stakeholders and location teams through marketing briefs and project boards.-Work closely with creative and social media teams to develop marketing materials and content by submitting briefs, reviewing assets, and providing feedback.-Collaborate with the Food & Beverage Director on innovative menu launches and product concepting, achieving proven success in driving sales.-Provide detailed reporting and analysis on marketing initiatives, tracking performance against KPIs, and presenting monthly updates to leadership.-Develop and execute location-specific marketing strategies tailored to each location's unique identity and audience by conducting market research, competitor analysis, and identifying new opportunities for our 11+ locations across five states.-Provide marketing support for new location openings by securing media opportunities and executing plans to ensure effective positioning and drive initial traffic and engagement.-Manage community interactions by responding to inquiries via email and social media, facilitating resolutions with Operations to ensure customer satisfaction.-Lead community partnerships aligned with the company's philanthropic strategy, serving as chair of the allyship philanthropy committee.

Columbus, Ohio, United States

As the Social Media Marketing Coordinator, I was responsible for enhancing brand presence and engagement across multiple platforms for four distinct restaurant concepts. My key responsibilities included:-Oversaw social media content creation and scheduling for Beer Barrel Pizza & Grill, Happy Daz, Old City Prime Steakhouse, and Sycamore German Village, managing 23 Facebook Pages and 4 Instagram Accounts.-Managed online advertisements and promotions across Facebook, Instagram, and Google Ads, including campaign creation, budgeting, and billing for all restaurants and regions, supporting hiring efforts.-Developed and scheduled weekly email marketing campaigns for all restaurants, reaching over 75,000 email subscribers.-Addressed guest complaints, compliments, and inquiries through social media and the Good Food Rewards Email Helpline.-Facilitated the transition from a card-based loyalty program to an all-digital app for online ordering and loyalty, including bi-weekly audits of the rewards program.-Monitored and updated online pages for Google, Yelp, TripAdvisor, and Experience Columbus to ensure accurate information.-Contributed to website updates, including hours, special events, and new store openings.-Assisted with special projects, including staff training guides, presentations, in-store marketing materials (flyers, postcards, etc.), hiring initiatives, and community outreach efforts.

Chicago, Il

Responsible for marketing efforts for 15 cafe locations, including everyday signage and digital signage, special collateral, and marketing event planning and execution. Regular upkeep of social media pages including content creation, scheduling, advertisements, and engagement. Website upkeep and daily menu mail via WordPress.

Chicago, Il

Westerville, Ohio

Catering Manager at Otterbein University• Adheres to Bon Appétit’s philosophy, culture and commitment to quality food and exemplary service during preparation and execution of catering events• Responsible for communication between catering department and culinary team• Assist bookkeeper with billing and acquiring proper payment in timely fashion• Work with customers from the university and outside organizations to plan and book events• Acquire proper staffing, take care of any special ordering needed, work with university departments (facilities, maintenance, janitorial, etc.) to organize event needs, execute and oversee set-ups and tear downs of all events• Build and maintain excellent customer relations with the various departments of the university• Meet and exceed the expectations of the customer• Assist General Manager and Management Team however possible• Travel to assist new Bon Appetit Management Company openings or help other accounts with special eventsAdditional Responsibilities Include:• Upkeep of Bon Appetit at Otterbein University Facebook, Twitter and Café Bon Appetit sites• Marketing and Advertising through various outlets for Special Events• Plan and Execute special projects and student events• Human Resources - performing interviews and reference checks, new hire orientations, etc.• Assist with Dining Hall and Retail Operations

Granville, Ohio

Catering Supervisor at Denison University• Adheres to Bon Appétit’s philosophy, culture and commitment to quality food and exemplary service during preparation and execution of catering events• Assists the catering manager however possible, including supervising the staff and event planning• Meets and exceeds the expectations of the customer

Columbus, Ohio

Responsible for Catering Cold Prep and Baking. Including but not limited to: cheese displays, fruit displays, cookies, brownies, cupcakes, wedding cakes, boxed lunches, etc.

Columbus, Ohio

• Responsible for the set-up, execution, and tear down all events held in the Aladdin Shrine Center• Responsible for staffing servers, delegating tasks and assisting servers to achieve guest satisfaction• Aided in the catering office by placing orders and assisting with paperwork and computer work• Place weekly linen orders and verify the orders when they arrive

Bachelors Of Science In Human And Consumer Science Education, Hospitality Management, Minor In Business Administration

High School Diploma