Colleen Oliver, Cscp Email & Phone Number

Responsible for monitoring drop ship operations to meet the merchandising goals for sales, fillrate, vendor performance and inventory cancels. Educate existing and new vendors on the Bluestem Vendor Requirements and Drop ship Process. Proactively manage the daily execution of the drop ship order process: Expediting of drop ship orders with the vendors based on the ship dates provided to the customer. Identify vendor issues and communicate/resolve as needed. Provide reporting to the vendors monthly to ensure inventory forecasts are met. Testing. Monitor vendor performance and resolve and issues.Monitor drop ship reports and expedite/confirm drop ship orders with the vendors. Partner with EDI, customer Service to issue drop ship debit memos as needed, vendors to resolve issues the impact shipping or the receipt of ASN's and to improve lead-time performance ensuring compliance with ship representation dates.Provide demand forecast information to the vendor’s weekly/monthly. Communicate regularly with vendors, documenting issues for future reference. Provide updates to the buying team as needed to resolve issues.Work with Vendor Compliance and third party providers to create vendor performance reporting/scorecards. Reporting elements include but not limited to: Lead-time, Fillrate, Inventory, Expense offsets.Manage the on-boarding and education of new vendors, Educate the vendors on the Bluestem Brands, Inc. drop ship process, Validate carton marking and packing list requirements, validate EDI setup. Work with the Credit and Customer Service teams to monitor and cancel drop ship orders as needed.Partner with the Buyers to resolve vendor related concerns and to expand opportunities with the vendors,.input on process changes to develop efficiencies in the drop ship process. Research and implement automation of processes where possible. Serve as a first point of contact for all internal and external customers on drop ship.

Senior Inventory AnalystCARLSON MARKETING WORLDWIDE, Plymouth, MN Feb 1992 – Oct 2009 Carlson Marketing is the 5th largest marketing services agency in the US, and the 12th largest worldwide.Senior Inventory Analyst and Senior RebuyerManaged, planned, sourced and purchased electronics, home office, cameras, golf equipment, totaling $1.3 M in stock inventory, 980 stock skus. As a member of the Carlson’s buying team responsible for developing and executing merchandising strategies for $60M in merchandise sales. • Background includes various categories including housewares, jewelry, giftware and tabletop products hunting, camping, fishing, marine equipment.• 90 % backorders were fulfilled within 21 business days due to the success of managing inventory with 7 turns annually and reduction of aged inventory at 5%, resulting in effective management of the service level agreements of client programs.• Managed marketing support from the electronic supplier partnerships with total of $76K for 2009, resulting in increased annual marketing support income of over $200K.• Managed EDI on the business level between the suppliers and the EDI partner and successfully set up over 40+ suppliers to process stock and drop ship orders and invoices via EDI, 810 and 850/860 transactions.• Worked closely on the internal team to create specialized eCatalogs for internal and external customers’ use. Achieved dramatically increased customer satisfaction and productivity.• Successfully managed supplier relationships including, pricing, terms, service, and marketing support, advertising allowances, on-line partnerships, volume rebates and debit balances.• Recognized by upper management, peers and internal departments for team and individual contributions, participation and engagement as EDI lead, special client project lead, Oracle Business super user and managing the Electronic category.

Analyzed inventory redemption and developed and used buy plan disciplines. Forecasted usage and collaborate with suppliers on product availability, shipments and invoicing.Managed and purchased electronics, home office, cameras, golf equipment, totaling $1.3+ Million in stock inventory, 1500 stock skus, 300+ suppliers, and more than 700+ thousands annual shipments.Developed and maintained strategic relationships with suppliers and manufacture representatives.Managed marketing and advertising allowances from the electronic supplier partnerships. Resulting in increased marketing support income of over $350 thousand annual.Supervised a 12 member team of rebuyers and dropship coordinators. Provided leadership to team members including training and performance management.

Product development for client programs, identify item assortments that are profitable and popular. Ensure optimum presentation through layout, keylines, copy and photography. Managing and representing the company to suppliers in pricing, delivery, marketing support and ad allowances. Provide leadership to team members including training, performance management.

Assistant to four buyers covering over 50 categories, Analyzed inventory redemption, managed and evaluated inventory levels. Assist and backup buyer on product evaluation for client programs. communicate with internal teams and external suppliers.

Cscp Certification, Supply Chain Professional

Certification 7-30-2010

Certification, Certified Associate In Category Management

Certification October 2010

A.A.S., Retail Merchandising

Business And Economics