Colleen Woods Email & Phone Number

Australia

Australia

The primary objective of my role as Compliance Manager is to ensure compliance and operational continuity of WorkPac Skills by supporting effective contract management, quality training delivery, accreditation, legislative requirements and customer outcomes. This role is pivotal to enabling the future growth and success of WorkPac Skills by ensuring our practices align to funding body requirements and industry standards in a manner that is consistent with our brand and reputation. WorkPac still provides training solutions to the resources, construction, industrial and general business sectors. Programs range from stand-alone units to Diplomas and enjoy a strong partnerships affording our students a pathway to university. Our focus is providing training excellent and skills for the future.

Queensland, Australia

Primarily responsible is to ensure timely and accurate student administration processes are undertaken to meet company expectations of quality and compliance with AQSA and other reporting bodies' standards. This is achieved through a strong understanding of the relationship between administration requirements, compliance and learner outcome-driven results.• Create and maintain systems to ensure the successful administration of program delivery• Assist with the development and review of procedures.• Management of Student Management System• Assisting in generation and reporting of Trend Analysis.• Supervision of Records Management.• Participate in internal audits.• Current RTO and ASQA related knowledge. • Competencies to facilitate VET systems for reporting and support compliance. • Awareness of current and emerging industry needs.• File management. • PowerPro SMS experience.• Strong focus on meeting and exceeding customer service KPIs

Queensland, Australia

South East Queensland

Online training and assessment for Diploma and Advanced Diploma in Leadership and Management & Business qualifications. I have provided training, course development and e-learning consulting to various organisations.I worked with CHEP Aerospace International Learning & Development department to develop in-house e-learning training units compliant with several international aviation authorities in the heavily regulated aviation industry. The units were translated into 15 languages for international use.I also worked with a group of art tutors wishing to take their workshops to a larger audience by taking advantage of online training. The assignment included assistance and advice with business plans, researching appropriate website platforms and applications, business registrations and development of course materials and online compatible training structures.

Gold Coast - Qld - Australia

• Responsible for assessing all trainers and assessors have addressed ASQA’s compliance clauses for currency in VET and industry for their specific delivering areas. • Conducted internal audits and rectification plans. • Participated in recent ASQA audit for re-registration including effectively completing all rectification requirements. • Liaise with regulatory bodies as required. • Regularly meet with Industry reference group. • Developed and implemented a new comprehensive validation system to meet current industry and organization requirements.• Developed, implemented and monitored Training and Assessment Strategies. • Plan and implement required changes to assessment tools through the development of gap assessments and support resources. • Managed the development and implementation of gap assessments based on the validation reports. • Development and implementation of policies, procedures and flowcharts and conducting staff training. • Trained and supervised a team of trainers and assessors in the validation process. • Developed continuous improvement plans for the Student Management System including the scripting for special reports for compliance, Trainer KPIs and student progression.• Redesigned and implemented the new look Learning Management System. • Provided professional development training for administration and training personnel. • Provided professional advice to management and the training teams on training package requirements, trainer contact with students for support and progression and other compliance requirements. • Lead Validator before moving into the above role however all tasks were completed in both roles.

Online - Australia

Online interaction, mentoring and training for students studying Diploma of Business, Diploma of Quality Auditing and Advanced Diploma of Leadership & Management. Most students are working full time and are completing their qualifications as a means to validate their existing knowledge and hands-on experience and extend these attributes. Our conversations are engaging and rewarding for both myself and the student.

Gold Coast

The purpose of my role is to develop and implement a validation system to meet current industry and organization requirements. Develop continuous improvement plans for validations, reporting on areas requiring quality improvement. Lead a team of trainers and assessors in the validation process. Monitor completion of validation of assessment tools and assessment judgments. Plan and implement required changes to assessment tools through the development of gap assessments. Develop, implement and monitor Training and Assessment Strategies. Provide professional development training for administration and training personnel. Review SMS and LMS systems to implement improvements to increase efficiencies and to ensure compliance.

Brisbane, Australia

In this role, I enjoyed training a class of 21 international students in an interactive, learner-engaged environment to encourage involvement and innovation. I conduct assessments and augment learning materials and assessment tools to improve learning experiences by adjusting to cultural and ethnic backgrounds while ensuring compliance with AQSA and other relevant regulations or legislation. The program included the delivery of Cert IV in Business with work simulation activities and foundation skills.

Brisbane, Melbourne & Perth

In this role, I managed the delivery of twelve diploma level qualifications with a team of ten trainers and assessors and ten study coaches. I started with Careers Australia as an Online Trainer, was promoted to Team Leader and in the last five months of my tenure, I was seconded to the Australian School of Management to review and improve their Learning Management and Customer Relationship Management Systems (Blackboard and Salesforce). • I mentored and coached study coaches and trainers in best practices and also drove internal training and development across the business, promoting team building and cross-team engagement.• I became the in-house go-to person for the use of the Blackboard Learning Management System and trained all online trainers company-wide.• I implemented several improvements in the ease of use of systems by providing a better flow of information, higher level of interaction with lecturers and fellow students and ensuring that students understood test requirements and conditions.• I developed and managed the implementation of student instructions, support contact information and explanatory videos in the online student portal.• I conducted learning needs analysis to develop internal training of management and staff.• I managed compliance with AQSA and other pertinent regulations and legislation.

I negotiated and purchased an existing business focused on supplying art materials to local schools, colleges, students and artists. I relocated to larger premises to incorporate an art studio and training facility. I developed an Australia-wide commercial website, growing the business dramatically. I renegotiated with suppliers to gain better wholesale prices. I negotiated the sale of the business with an art supplies chain planning to open in Noosa.

Qld, Australia

I created a Registered Training Organisation and employed ten trainers to deliver training for Councils, Queensland Education, Aviation Schools and public courses. I also provided consulting services to medium to large businesses focused on staff assessment, gap analysis and training, recruitment, systems development and implementation, procedures documentation, profitability, marketing and cost-saving efficiencies. Clients included:• Corrective Services [Management teams] - Queensland• Education Queensland• Elms Accounting – later Stratogen Pty Ltd.• Sunshine Coast Schools Industry Links Scheme.• Wide Bay Group Training Scheme.• Dan Everson Podiatry & Bio–Com Australia P/L.• Gympie SkillCentre Inc.

Diploma Of Quality Auditing, Auditing, In Progress

Advanced Diploma Of Leadership And Management (Bsb61015), Business, Updated

Advance Diploma Of Business (Bsb60215), Business, Updated

Tae40116 - Certificate Iv In Training & Assessment, Education, Updated

Diploma, Business Administration

Advanced Diploma Of Business, Business Administration, Management And Operations

Cert Iv In Training And Assessment (Tae40110)

All prior versions held. TAELLN411 gained in 2014.

Advanced Diploma Of Management, Management