Collin Smith Email & Phone Number

Chicago, Illinois, United States

• Strategize account expansion, spearheading October sales increase of more than 35% year-over-year. • Expand accounts, relationships, and sales across six states, contributing over $1M in monthly revenue.• Leverage market analysis and key performance indicators to identify product line growth opportunities.

Bloomington, Indiana, United States

• Identified improvement opportunities in people management and procedural efficiency and instituted internal quality assessments, boosting store rankings from 35th to 2nd out of 37 locations.• Trained new hires, adapting to various learning styles and experiences to ensure impactful education on values and expectations, contributing to cultural alignment, employee satisfaction, and lower attrition.• Developed advanced Excel reports weekly to streamline workflows, reducing shift time inefficiencies. • Awarded the “Associate of the Year” in 2020 for upholding company values and excellent customer service.

Greenwood, Indiana, United States

• Strengthened project management and organizational skills while supporting the District Manager in operational excellence across 10+ stores, each representing more than $2 million in monthly revenue. • Collaborated with Store Managers to train and mentor employees, and support early career development, while emphasizing proactive conflict management to foster high performance and customer satisfaction.• Implemented quality control checklists to alleviate Manager pain points and maximize productivity.

Sandusky, Ohio, United States

• Administered 1,800+ internal audits to ensure operational standards across 70+ rides, contributing to the first ever external audit of all 70+ attractions and reduction of failure rate to 0% to ensure customer safety.• Leadership-selected for the “Cornerstone Award” for stellar integrity and diligence.• Presented weekly to educate attraction leadership on internal audit safety standard analyses.