Paul Collins Email & Phone Number

- User assistance, technical writing and information design specialist- Able to produce clear and effective documentation using appropriate style, language and terminology for the target audience- Over 15 years' experience of working independently, and as part of a team, to produce online and printed material for a range of audiences- User experience advocate with practical experience of software usability testing and writing microcopy- Professional attention to detail and quality; editing and reviewing skills; excellent written English- Pragmatic approach to getting the job done with wide experience in mentoring junior writers, interacting with SMEs, and contributing to the support, development and testing processes- Strong IT and authoring skills that include building and publishing help systems and websites (Madcap Flare, RoboHelp), creating documents and graphics (Adobe InDesign, Acrobat, Microsoft Office), using collaborative authoring techniques, single sourcing, and working with web technologies (HTML, XML, CSS, scripting, responsive design)

Listed skills include Technical Writing, Online Help, Technical Documentation, Manuals, and 16 others.

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  City, University Of London

  Business Computing Systems