Colm Holmes Email & Phone Number

Tolka Quay Road, Dublin Port, Dublin 1

Reefer Tech has been providing a service of international, class leading standard for almost 40 years with our main expertise in maintenance , repairing and monitoring of refrigerated containers. Responsible for overseeing a team of 12 staff members across locations Dublin, Cork & Belfast. Supported and upheld compliance to all safety programs to ensure a safe work environment for all staff members. Created risk assessments and method statement documents (CRAMS) for all work sites… Show more Reefer Tech has been providing a service of international, class leading standard for almost 40 years with our main expertise in maintenance , repairing and monitoring of refrigerated containers. Responsible for overseeing a team of 12 staff members across locations Dublin, Cork & Belfast. Supported and upheld compliance to all safety programs to ensure a safe work environment for all staff members. Created risk assessments and method statement documents (CRAMS) for all work sites where we were operational. Held monthly toolbox talks (TBT) with staff ensuring the risk of accidents & injury was minimized and any new risks due to operational changes where we were operational were communicated accordingly. Managing stock inventory Responsible for hiring & training new staff members as well refresher training for existing staff membersResolving client escalationsManaged disciplinary procedures in accordance with the company’s outlined HR policies. Negotiated contracts with staff members whilst operating within budgetary requirements as well as shift rotation/ scheduling for engineers/ technicians.Fleet management and maintenance (general maintenance & repairs, insurance. tax, CVRT)Rolled out new procedures around container selection and storage whilst in marine terminals for temperature controlled high value pharmaceutical produce on behalf of our clients which was incorporated by other pharmaceutical logistics suppliers within the industry Show less

Dublin

Ensuring our customers’ needs for export & import bookings were met to the highest standards Incorporated Staff training around safety whilst operating in container terminals and container depotsProcessing warranty repairs on behalf of our inventory refrigeration parts suppliersEnsuring our clients cargo was being maintained at required temperature as per booking requirements by meticulously analyzing data received from our staff

This role allowed me to help customers on a daily basis with their banking needs e.g. assisting them in conducting online transfers, providing information regarding our saving products, assisting customers in what documentation is required to open different accounts from personal accounts to self managed super fund accounts (SMSF) and business accounts.I was able to assist the company in opening accounts for customers which required me to have to a keen eye for detail with regards to… Show more This role allowed me to help customers on a daily basis with their banking needs e.g. assisting them in conducting online transfers, providing information regarding our saving products, assisting customers in what documentation is required to open different accounts from personal accounts to self managed super fund accounts (SMSF) and business accounts.I was able to assist the company in opening accounts for customers which required me to have to a keen eye for detail with regards to checking for the appropriate documentation which was required.Occasionally this role required me to meet customers face to face to discuss banking matters such as opening an account, or a transactional query etc. which was a service which is not normally provided by ourselves as we are an online financial institution but was sometimes necessary as customers felt more comfortable with face to face interaction with the bank. Show less

Ballsbridge, Dublin

This role covered all aspects of managing customers banking needs e.g. managing customer’s mortgages, implementing and perfecting security, monitoring excesses on accounts as well as processing loan documentation.This position was based in the bank’s headquarters in which I operated on a team of six people with a loan book in excess of €30 million.I was tasked with implementing new repayment arrangements (Hardships) for customers who were incapable of making contractual loan repayments.… Show more This role covered all aspects of managing customers banking needs e.g. managing customer’s mortgages, implementing and perfecting security, monitoring excesses on accounts as well as processing loan documentation.This position was based in the bank’s headquarters in which I operated on a team of six people with a loan book in excess of €30 million.I was tasked with implementing new repayment arrangements (Hardships) for customers who were incapable of making contractual loan repayments. My communication & negotiation skills were enhanced through meeting customers on a weekly basis face to face to implement these new arrangements. I was also responsible for training colleagues in banking & operations systems across the department which displayed efficient interpersonal skills. Show less

Dublin, Ireland

Role centered on analysing customer’s suitability for forbearance request on mortgages held with the bank. This position allowed me to develop good communication skills when selecting the implementing repayment strategies for customer’s based on their particular financial circumstances.This position required good writing skills, which enhanced the required reports, office correspondence and other writing assignments.This role also displayed my ability to achieve the set targets of the… Show more Role centered on analysing customer’s suitability for forbearance request on mortgages held with the bank. This position allowed me to develop good communication skills when selecting the implementing repayment strategies for customer’s based on their particular financial circumstances.This position required good writing skills, which enhanced the required reports, office correspondence and other writing assignments.This role also displayed my ability to achieve the set targets of the company and of my team by meeting weekly/monthly goals. Show less

Bachelor'S Degree, Business & Management

Higher Certifigate, Business & Management

Leaving Certificate

Subjects: English, Irish, Mathematics, Business, Economics, Accounting, History