Collin Moore
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Collin Moore Email & Phone Number

Employment Specialist @ WorkReady Texas | Vocational Rehabilitation | Job Readiness Training | Disability Rights | I help individuals facing barriers to employment by using proven job search strategies. at WorkReady Texas
Location: Austin, Texas Metropolitan Area, United States 8 work roles 2 schools
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Employment Specialist @ WorkReady Texas | Vocational Rehabilitation | Job Readiness Training | Disability Rights | I help individuals facing barriers to employment by using proven job search strategies.
Location
Austin, Texas Metropolitan Area, United States
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Collin Moore is listed as Employment Specialist @ WorkReady Texas | Vocational Rehabilitation | Job Readiness Training | Disability Rights | I help individuals facing barriers to employment by using proven job search strategies. at WorkReady Texas, a with 59 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Collin Moore.

Collin Moore previously worked as Employment Specialist at Workready Texas and Senior Team Manager, Escalations at Electronic Arts (Ea). Collin Moore holds General Studies from Austin Community College.

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WorkReady Texas

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About Collin Moore

Howdy, I’m Collin! 👋I am an Employment Specialist with over a decade of experience in customer experience management, team leadership, and inclusive workplace practices. My career journey began at Electronic Arts, where I honed my skills in team leadership, operational efficiency, and cross-departmental collaboration. This experience taught me the power of data-driven decision-making and inclusive leadership - skills I now apply to transform lives through employment opportunities.In 2024, I successfully pivoted from gaming industry operations to disability employment services, bringing a unique blend of corporate leadership expertise to social impact work. Now at WorkReady Texas, I help individuals with disabilities unlock their professional potential. I combine my background in operational excellence with a passion for social impact to create tailored employment solutions and foster inclusive workplaces.I specialize in:• Individualized Career Planning• Team Leadership and Development• Advocacy for Inclusive Hiring Practices• Data-Driven Analysis and Reporting• Training and Progress Monitoring• Project and Change ManagementMy mission is to create environments where individuals and organizations thrive by bridging gaps, promoting inclusion, and driving innovation in workplace practices.Let’s connect to collaborate or discuss opportunities in workforce development, diversity and inclusion!

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WorkReady Texas
Workready Texas
Employment Specialist @ WorkReady Texas | Vocational Rehabilitation | Job Readiness Training | Disability Rights | I help individuals facing barriers to employment by using proven job search strategies.
united states
Employees
59
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8 roles

Collin Moore work experience

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Employment Specialist

Current

Austin, Texas Metropolitan Area

As an Employment Specialist, I focus on the employment of individuals with disabilities, playing a crucial role in helping clients achieve meaningful and lasting employment. I use a blend of interpersonal skills, understanding of job market dynamics, and a commitment to fostering opportunities for individuals with diverse backgrounds.• Assess clients’ skills, interests, and barriers to create tailored employment plans.• Delivers job readiness training on resumes, interviews, and job search strategies.• Identifies job opportunities, assist with applications, and guide clients through hiring processes.• Provides workplace support to ensure clients adapt and succeed in their roles.• Builds employer relationships to facilitate placements and promote inclusive hiring.• Tracks client progress, adjust plans, and provide ongoing motivation and support.

Apr 2024 - Present

Senior Team Manager, Escalations

Austin, Texas, United States

Reported to the Senior Manager of Live Service Delivery. Oversaw the daily operations of 10 Specialists, providing leadership, training, job coaching to surpass key performance indicators (KPIs) and objectives related to Electronic Art’s product portfolio focused on providing world class customer experience.

May 2022 - Apr 2024

Team Manager, Worldwide Customer Experience

Austin, Texas

Reported to the Senior Manager of Live Service Delivery. Directed a team of ~15 customer service representatives, managing daily activities and leading strategic initiatives focused on customer satisfaction and loyalty. Balanced the implementation of KPIs and performance management standards while fostering a supportive team atmosphere; increased customer retention and sustained a 1% agent attrition rate.

May 2019 - May 2022

Service Delivery Lead, Pilot Programs

Austin, Texas Area

Reported to the Senior Manager of Service Delivery and Transformation as the lead in implementing a pilot program, spearheading the testing of innovative operational strategies to enhance both employee and customer experiences.

May 2018 - May 2019

Technical Specialist Consultant, Worldwide Customer Experience

Austin, Texas Area

Apr 2015 - 2017

Game Specialist, Worldwide Customer Experience

Austin, Texas, United States

Oct 2013 - Apr 2015

Game Advisor, Worldwide Customer Experience

Austin, Texas, United States

Jul 2012 - Oct 2013
Team & coworkers

Colleagues at WorkReady Texas

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2 education records

Collin Moore education

Education record

Leander High School
FAQ

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What company does Collin Moore work for?

Collin Moore works for WorkReady Texas.

What is Collin Moore's role at WorkReady Texas?

Collin Moore is listed as Employment Specialist @ WorkReady Texas | Vocational Rehabilitation | Job Readiness Training | Disability Rights | I help individuals facing barriers to employment by using proven job search strategies. at WorkReady Texas.

Where is Collin Moore based?

Collin Moore is based in Austin, Texas Metropolitan Area, United States while working with WorkReady Texas.

What companies has Collin Moore worked for?

Collin Moore has worked for Workready Texas and Electronic Arts (Ea).

Who are Collin Moore's colleagues at WorkReady Texas?

Collin Moore's colleagues at WorkReady Texas include Cailyn Byrd, Erica Ervin, Kymberlee Crombie, Tondalaya Hart, and Kamoy Gumbs.

How can I contact Collin Moore?

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What schools did Collin Moore attend?

Collin Moore holds General Studies from Austin Community College.

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