Colm O'Toole Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

Glendale, California

My influence in Service Titan has resulted in the establishment of robust and refined engineering processes. - reduced site-wide outages by 70%- established the company's first release management process- participated in establishment of standardized engineering practices & principles- worked closely with engineering & feature teams to achieve delivery.

Los Angeles, California

• I perform a pivotal role in the management of people and projects within the AI platform team. By establishing good engineering practices & workflows in tandem with coaching in Agile principles, the team has increased.
• defined 2 week sprints, grooming, and agile implementation for the AI Platform team
• established a team cadence with predictability and quality
• evangelized and coached the team on Scrum/Agile process, ceremonies, and best practices
• established clear, discrete roles within the team (Product, QA, Dev etc)
• worked with the Product Owners, Director of Software Engineering, and other stakeholders to prioritize work items & features

El Segundo, Los Angeles, CA

• I led the team that delivered all full-stack software releases from DirecTV software engineering group for flagship our set-top-boxes, Genie & Genie 2. Through my leadership we:
• delivered 10 full stack software updates (all on or ahead of schedule) for our flagship products
• continuously managed a minimum of 3 full-stack release projects simultaneously
• managed, drove, and delivered an average of 15 features into each release
• created and drove consensus (including executive level) for release schedules
• managed and collaborated with global teams in several time­zones, in multiple continents

A year-long travel adventure to 3 continents & 7 countries!I also participated in the AIDS/Lifecycle, a 545 miles-7 days bicycle ride from San Francisco to Los Angeles. I raised over $10,500 for this charity in 2014.

Seattle, WA

• My role as a senior member of the Amazon Kindle E Ink localization team allowed me to utilize my engineering & management skills while establishing the Kindle localization engineering process. My team increased the.
• I was instrumental in defining the Amazon E Ink localization infrastructure and process. Fostered relationships with partner teams. Increased transparency within the Kindle organization by gaining a reputation of being.
• Promoted and drove adaption of pseudo-localization builds to senior management. Implementation of this tool dramatically decreased many of the localization issues we were encountering by 40%.
• I negotiated, authored, implemented and drove adaption of a Service Level Agreements between teams to establish expectations and responsibilities among us. This allowed us to plan and schedule localization work in a.
• Was pivotal in providing feedback on UI and UX proposals from an international perspective. Feedback at the design stage is critical. My expertise in the localization space allowed me to identify issues such as string.
• Authored technical specification documents for internal APIs and services to streamline the localization team's throughput. This required thinking 3-5 years in the future and scoping low level APIs to accommodate any.

Redmond, WA

• Negotiated and authored the team’s comprehensive service level agreement (SLA). This document covers every aspect of work that the build team performs (build scheduling, triage, recovery, release, machine allocation.
• Performed process and SLA reviews at the end of each development milestone to reflect any changes in processes
• Standardized, developed & published source code integration processes for over 170 teams in COSD to ensure all integrations were completed by 8pm daily.
• Represented the build team in release management, bug triage and code integration meetings across the Core Operating System Division (COSD).
• Authored, revised and drove technical development specs for internal tools both developed by me and other development teams. These tools are now integral to the build system. Contributed to technical specification.
• Managed on-site contingent staff.

Dublin, Ireland

• Localization Program Management
• Managed external contingent testing staff. Worked with them to ensure that test cases were clear and actionable, technical queries were answered and escalated if necessary, triaged testing issues, VPN and extranet.
• Drove weekly round table meetings with external test teams and international conference calls with Windows development teams in Japan.
• Developed, reviewed and implemented localization test cases and procedures for multiple products. Built test matrices and planned testing scenarios. Managed the release management of System Management Server 2.0.
• Performed globalization reviews on early builds of software products and established the necessary test infrastructures in Dublin for main testing to begin.
• Created, managed, triaged and audited bug databases. Gathered metrics and bug quality data to improve the test team’s bug quality.

Masters Degree, Software Engineering, Distinction

Areas of concentration: Operating systems, networking, software development life cycle.

Masters Degree, Molecular Medicine, Distinction

I specialized in gastro-esophageal oncology, immunology, genetic transcription and cellular regulatory pathways.

Bachelors Degree, Science (Biology & Mathematics), 2.1 Honours Degree

Focused on molecular genetics, immunology & cellular biology and mathematics.

Education record

Secondary school