Colten Fronk Email & Phone Number

Florida, United States

Atlanta, Georgia, United States

 Complete all flights in a safe, efficient and professional manner; including following industry best practices Comply with all GMR Policies/Procedures, Air Evac Lifeteam GOM, and FAA regulations Maintain flight ready status including pre-flight, post-flight, crew briefings and required base/company paperwork

Opa-Locka, Fl, United States

135 Charter/Tour Pilot• Safely complete all flights in accordance with FARs part 91/135 and New York Helicopter Charter Inc. Operations Manual. • Pre-flight, fuel and maintain the Bell 206 B3 (assist DOM with daily /100hr inspections and all other tasks assigned, insure proper 135 paperwork completed)• Flights consisted of 15-30 min doors on and 20-30 min doors off tours, 135 Charters, Photo Flights and more

Kearny, New Jersey, United States

• Assist Chief Pilot with interviewing, mentoring and training new pilots• Assist Director of Operations with changes to GOM, FAA compliance, developing new tour routes and implementing best safety practices• Safely complete all flights in accordance with FARs part 91/135 and New York Helicopter Charter Inc. Operations Manual. • Pre-flight, fuel, and maintain Bell 206 B3 and L4 (assist DOM with daily /100hr inspections and all other tasks assigned, insure proper 135 paperwork completed)• Flights consisted of 15-30 min doors on and 20-30 min doors off tours, 135 Charters, Photo Flights and more

Miami/Fort Lauderdale Area

• Preflight, fuel and maintain R44, R66, and AS350 B2• Ensure proper stock of supplies (fuel, oil, drinking water etc.) and replenish stock when necessary • Assist in coordination of large group events• Increased company income by increasing Flight Up-Sales• Flights consist of 15-40 minute tours and 30-40 minute doors of photo flights/tours

Orlando, Florida Area

Fair Manager• Coordinated with FBO’s for: airport usage, aircraft parking, use of hangars, and fuel purchases• Coordinated housing arrangements and travel for all employees • Created information binder that included ferry flight plans, fair contacts and operation information, housing information, and all other information for proper operation• Established and perfected routes per fair location• Established relationships with fair management and vendors• In one month served over 2,900 customers and sold over $79,000 worth of photos and flightsCo-managed all locations• Created company Training and Safety Materials• Trained New Pilots and Ground Personnel • Insured paperwork was completed and submitted correctly• Created and modified company documents• Received bonuses for Photo and Flight Up-sales• Tours consisted of 2-20 minute flights

St. Augustine, Florida

• Scheduled tour reservations, issued gift cards, answered company email and phone• Created bids for photo flights, charter flights and all other non-standard tour flights• Cleaned and organized hangar and office, including updating POH’s and parts inventory• Tours consisted of 5-30 minute flights

Brigham City, Utah

Assisted customers with their financial needs through transactions as well as offering new products tailored specifically to them.

Perry, Utah

Be observant of customer needs to exceed expectations. Create a memorable experience and invite customers back for further business. Balance multiple tasks in order of importance.

Logan, Utah

Answered inbound calls. Assisted customers with billing questions, complaints, and issues with their services. Dispatched techs for further repairs and installations.

Denver, Colorado

Fulfilled contracts given to MSI from trash collecting companies to build and expand routes. Used door to door sales techniques to acquire new customers and assist them in saving money while providing them with better services.

Ogden, Utah

Used door to door sales techniques with a referral based system to contact prior customer and/or new referrals to sell new products or upgrade existing ones.

Bachelor Of Science - Bs, Aviation Science - Aviation Administration, 3.15

Associate Of Science - As, General Studies, 3.76

Aviation - Commercial/Instrument, Helicopters

Activities and Societies: - National Learn to Fly Day - FAA/HAI Safety Seminars - HAI Heli Expo Mountain Ridge Helicopters: (2013-2015).

R-22/R-44 Factory Training Course, Pilot Safety Course