Colton Quick Email & Phone Number

Canton, Tx, Us

Canton, Texas, United States

Lewisville, Tx

•Lead the project of implementing and structuring chat support. •Manage the chat support staff•Providing constructive feedback to employees based on performance.•Managing payroll and time-off.•Responsible for chat support metrics month over month.•Improved customer satisfaction by decreasing hold times. From 7:34 to just 0:19 on average.•Working directly with the COO on multiple projects such as: gathering data from social media, creating improved department procedures, and improving interdepartmental communication for better efficiency.•Running and maintaining our corporate Facebook Group.•Work with the Product Team to resolve different problems with our software, improve operations and provide an exceptional customer experience.

•Engaged end users and answered questions via email, phone, website live chat and in forums.•Configured hardware, devices and software to set up products for end users.•Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.

Canton, Texas, United States

Canton Texas

•A 501(c)(3) non-profit organization aimed at assisting Veterans with their struggle readjusting back into civilian life.

Texas

•Offered each customer a top-notch, personal experience while in our dealership.•Negotiated purchase prices and explained sales, warranty and optional products.•Demonstrated vehicle features and conducted test drives.

Operated handheld surveying equipment to mark and find pointsPerformed layouts and field staking of features such as pad sites, right of ways, and corner marks. Helping to gather important data and measurementsCleared brush to maintain a clear line of sight to each point

Lindale Tx

•Constantly monitor H2S monitors and sensors.•Ensure all site employees were wearing the proper PPE•Completed workplace safety and hazard inspections.•Led employee training on safe usage of equipment.•Conducted safety meetings and assisted the site Foreman by answering questions from staff members.•Instructed employees on OSHA standards.•Trained company employees in safety procedures and provided in-depth documentation for review.

Carthage Tx

•Wrote daily reports and maintained logs of inmate activities and behaviors.•Processed inmates by taking photographs and fingerprints.•Regularly conducted security and sanitation checks.•Attended to feeding, housing and physical well-being of inmates.•Processed and logged accurate and detailed incident reports.•Responded quickly and effectively to all security violations and duress alarms.

Tyler, Texas Area

•General rig maintenance.•General rig cleaning.•Making and breaking connections.

Canton Tx

•Wrote daily reports and maintained logs of inmate activities and behaviors.•Processed inmates by taking photographs and fingerprints.•Regularly conducted security and sanitation checks.•Attended to feeding, housing and physical well-being of inmates.•Processed and logged accurate and detailed incident reports.•Responded quickly and effectively to all security violations and duress alarms.

Canton Tx

• Manual and automatic lathe operation• Manual Mill operation• Manual saw operation.