Crista Davis Email & Phone Number

Directly responsible for managing all web services accounts from discovery, contract negotiation/preparation, project kickoff and through the customer life-cycleLead calls with prospective web services customers to discuss product, workflow and modifications available through our API services Oversee billing operations to ensure that all web services accounts are invoiced accurately Conduct technical kick off calls for integration customers Escalation point for all internal and external web services account needs Serve as the main contact for all vendor integrations Present biweekly updates to COO which includes monthly financial figures, quarterly projections, prospective client statistics, current web services account issues and overall department status Lead weekly department meetings to prioritize web service customer issues, bug fixes and product enhancements with development team Train new sales team members on the capabilities of our API rating system Reconcile billing discrepancies based on transactional reports Responsible for negotiating and renegotiating all web services customer contracts Schedule and track customer integration process

Lewisville

Manage system upgrades and work flow improvements for internal accounting servicesSystem administrator for EZLynx internal billing system, Microsoft Dynamics, Concur expense reporting and Cybersource merchant system Work directly with programming engineers to design, test and implement enhancements to the internal billing system to improve end user work flow Update all products, GL accounts and commission rules for the billing system Managed operations for accounts payable to include vendor bill pay, employee reimbursements, sales tax and commissions pay out Train new hire and temporary employees on accounts receivable processes Responsible for creating and tracking system errors using JIRA Managed company conversion from QuickBooks to internal billing system Evaluate vendors for accounting system integration Create documentation and training manuals for billing team for all system changes Oversee bank and credit card reconciliation Serve as the escalation point for questions relating to accounts receivable, payable and contracts Work closely with the Sales team to determine pricing models and commission rules that comply with billing system capabilities

Irving

Manage all aspects of Healthcare facilities cleanroom installation to include bidding, scheduling, tracking and final inspection.Carefully coordinated plans and specifications Qualified competitive subcontractor bid prior to execution of contracts Facilitated processing of RFI's, submittals to general contractor and the owner Reviewed and investigated Proposed Change Order Requests Stayed consistent with project schedules and plans for all construction installations Acted as the liaison between architects and contractors Assigned projects and tasks to employees based on their competencies and specialties Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel Performed construction site pre-inspections and coordinated punch list items and final inspection Coordinated training for the construction team’s specific on-site requirements, techniques and procedures Key Achievements Successfully managed over 30 installation projects to include hospitals, independent compounding pharmacies and pharmacy distribution facilities without loss or delay

Irving

Directed and supervised accounting, finance, and insurance business operations. Facilitated day-to-day operations (utilities, phone systems, access codes) Administered employee payroll, benefits and insurance Worked with the state of Texas to achieve company recognition as a woman-owned business to obtain HUB certification Attained all out of state licensing and county certification Created customer client contracts with job scope, liability and payment terms Worked closely with legal team to recover delinquent accounts Issued letters of intent, full and partial lien releases Assisted company CPA with end of year reports and taxes Managed monthly sales tax reports Responsible for hiring of new employees