Colton Orr Email & Phone Number

Developed help & support strategies for UPS.com designed to improve customer experience with self-service

• Managed a multi-million dollar portfolio of over 80 automotive retailers, focusing on financial process analysis• Led a digital contract funding software implementation for client base, reducing contract funding time and shipping costs• Extracted, assessed, and contextualized business data for C-level executives using ad-hoc reporting, helping to identify opportunities for gross profit increase and cut expenses• Analyzed client aftermarket product sales to generate customized presentation strategies aimed at boosting aftermarket financial revenue, resulting in aftermarket sales increases• Created utilization reports by leveraging SQL ad-hoc reporting

Organized multiple business management software projects simultaneously, examined client requirements and needs on a per project basis, and developed strategies for implementation of outlined deliverables based on framework requirements

Configured and implemented dealership management financial software (ERA-Ignite) to client requirements, streamlined financial sales processes utilizing software features and trained clients to proficient levels of ERA-Ignite usage

Master Of Business Administration - Mba, Concentrations - Strategy And Business Analytics

Activities and Societies: Steven A. Denning Technology & Management MBA Mentor, VP of Finance - Marketing Club, Athletics Committee Chair

Bachelor Of Business Administration (B.B.A.), Management

Activities and Societies: Minor in Consumer Economics, Zell B. Miller Scholarship Recipient, Dean’s List x5