Kari Brown Email and Phone Number
I'm an overly confident horseback rider with cowgirl admiration, looking to expand her professional experience in public relations or enrich my internal communication experience. As an AT&T Connect Award winner with over a decade of marketing and communication experience, I have a proven track record of enhancing customer experience and employee engagement. I also have expertise in external brand reputation management and multimedia content strategy. My commitment to continuous learning is evident, as I'm currently pursuing a Master's in law and hold several communications-related certifications, such as Crisis Communication and Communication Strategy. I appreciate your time reading this far, and I'm eager to connect with you to explore potential synergies and opportunities.
Grogans Mill Village Association Inc
View- Website:
- grogansmill.org
- Employees:
- 1
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Member Board Of DirectorsGrogans Mill Village Association IncHouston, Tx, Us
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Internal Communications ManagerKraton Corporation Aug 2024 - PresentThe Woodlands, Texas, United States -
Associate Director Marketing CommunicationsTransformation Church Jul 2023 - Feb 2024United StatesEstablished and managed an internal communication system with high employee engagement. Monitored social and news outlets for brand risks and generated media attention through community outreach initiatives. Led internal marketing team and oversaw external projects and budgets: streamlined operational costs and improved content engagement through strategic marketing initiatives. -
Customer Experience Manager (Journey Mapping)At&T Jan 2022 - Mar 2023Dallas County, Texas, United StatesCreated and executed communication road maps and established KPIs for various sustainability projects at AT&T. Led the product management of AT&T & Google IVR to improve the Omni channel experience, resulting in a 24% rise in customer satisfaction. Collaborated with multiple departments to identify pain points and presented future state Customer Service to executive leadership, resulting in the streamlining of department processes and decreased call type transfers by 8% in 1 month. -
Senior Manager, Corporate CommunicationsAt&T Sep 2021 - Mar 2022Houston, Texas, United StatesDeveloped communication strategies for national and international programs, managing the professional brand of AT&T's President of South Texas Retail, managing a budget of $2M, and conducting fundraising efforts for an employee giving campaign. Represented and spoke on behalf of the President of South Texas during various events, which resulted in their supported region ranking number one in sales and community engagement.
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Internal Communications Manager -(Vp Chief Of Staff Team)At&T Sep 2018 - Sep 2021Dallas/Fort Worth AreaExecuted communication strategies to boost employee engagement and familiarity with organizational culture, managing the professional brand of a Vice President, organized employee engagement events, implemented an employee recognition program, produced internal communications, and launched SharePoint for project intake.
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Compliance And Internal Communication ManagerAt&T Jan 2013 - Sep 2018Dallas, Texas, United StatesSelected as a brand ambassador for AT&T, building relationships with the community and promoting community engagement through strategic partnerships. Supported the national sales team and led a financial merger, ensuring revenue alignment. Conducted risk evaluations, implemented remedial actions, and established communication protocols to distribute compliance information. Created a "Culture Crew" to improve center morale and hosted monthly events to recognize employees and celebrate cultural diversity.
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Employee Relations ManagerAt&T Jun 2010 - Jan 2013As an Employee Relationship Manager, I managed employee relations, negotiated contracts, resolved conflicts, negotiated CWA contracts, fostered positive relationships between staff and management, conducted investigations into workplace issues, and created communications managing change initiatives and organizational developments.
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Collection SpecialistAt&T Mar 2009 - Sep 2010Dallas/Fort Worth Area• Front line customer support for Service disconnection and pass due balances • 2010 Service Excellence Award recipient • Inbound and Outbound call management with 98% Customer satisfaction• Negotiate payment extensions with 95% close rate
Kari Brown Education Details
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International Business & Public Relations -
Mass Communication/Media Studies
Frequently Asked Questions about Kari Brown
What company does Kari Brown work for?
Kari Brown works for Grogans Mill Village Association Inc
What is Kari Brown's role at the current company?
Kari Brown's current role is Member Board of Directors.
What schools did Kari Brown attend?
Kari Brown attended Texas A&m University, The University Of Texas At Arlington, The University Of Texas At Arlington.
Not the Kari Brown you were looking for?
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Kari Brown
Program & Project Management | Clinical Research | Clinical Operations | Continuous Process Improvement | Cross Functional Leadership | Team Management | Relationship Building | Data Quality | Regulatory ComplianceDenver Metropolitan Area -
2gamil.com, wilson.com -
1rcboe.org -
Kari Brown
Greater Madison Area -
Kari Brown
2025 Virgil Abloh™ “Post-Modern” Scholar | Fsf Scholar | Dean’S List Senior Sociology Major At Spelman CollegeAtlanta, Ga
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