Brian Bernhard Email & Phone Number

Arizona, United States (Remote)

• Project Manager responsible for Network upgrades and company integration.• Upgrade/Replacement of MDF & IDF throughout the Hospital environment• Manages multiple medium or large complex, capital and non-capital IT projects simultaneously.• Manages day-to-day operational aspects of a project and scope.• Effectively applies CommonSpirit IT’s methodology and enforces project standards.

Greater New York City Area

Project Manager of WIN10 & O365 upgrade currently for Morgan Stanley and previously WPP* After pandemic hit, managed COVID19 system deployment efforts as essential services supporting Morgan Stanley work from home initiative• Upgrade/Replacement IMAC of 57,000 Win7 to WIN10 systems and MAC upgrades in the US & Canada• Drive all aspects of Project Management activity• Manage the identification, resolution and escalation of project risks and issues• Established communication, information distribution and provided status reporting to all team members and stakeholders• Improved build process and reporting to a 95% build success rate• Over 98% successful deployment rate• Monitor and control project work: • Work with local Network teams to determine site specific configurations and security details• Develop cooperative relationships to achieve results through a win – win relationship

Greater New York City Area

As Delivery Executive provide field service and service desk support to Guardian Life Insurance in USA and IndiaManage Service Desk (8000 calls/mo. with 48 staff) and Field Services (1700 tickets per month with16 staff, plus remote dispatch) to approximately 15,000 end clients through Guardian * Responsible for P&L and all services goals and objectives including managing 10 offshore service desk staff in India* Attained all SLA's within 3 months of engagement and continue to date * Added $200,000 in new business within first year * Client partner status upgraded from Value Vendor to Emerging vendor

Greater New York City Area

Desktop and network project Manager for several companies including AIG, Axa, Iron Shore, UBS and NASDAQ * Managed over 1400 projects between 2012- 2016 for AIG, with an additional 12 staff augmentation contractors * Billed over 3600 hours of additional Project Management planning for customer design, layout and implementation of assets in AIG's environment. * Initiated and managed relationship with acquisition managers, vendors and site representatives to set up desktop environment for the account * Interfaced with infrastructure vendors and ensured adherence to project phase deadlines * Proactively mitigated infrastructure and project issues by communicating site specific information and having sites resurveyed prior to work and throughout to insure consistent deliverables were obtained * Provided reports and periodic updates to senior management regarding conversion statusManaged integration and infrastructure (cabling, T1 lines, HW installation) conversions of over 65client sites and 1500 users * Initiated and managed relationship with acquisition managers, vendors and site representatives * Interfaced with infrastructure vendors and ensured adherence to project phase deadlines * Proactively mitigated infrastructure issues by communicating site specific information and having sites resurveyed prior to work when necessary * Provided reports and periodic updates to senior management regarding conversion status * Ensured customer satisfaction of integrated Piper Jaffray and McDonald branches by maintaining dynamic communication in regards to each branch's project and task statusCreated SOW's, all agreements and ran all projects. Managed Large and small scale projects, over 1700 contracted projects at AIG as well as installing over 7,000 systems over 2+ years at UBS, Axa, Dept of Defense and Lehman Bros Trustees

Greater New York City Area

Managed integration and infrastructure (cabling, T1 lines, HW installation) conversions of over 65 client sites and 1500 users• Initiated and managed relationship with acquisition managers, vendors and site representatives• Interfaced with infrastructure vendors and ensured adherence to project phase deadlines• Proactively mitigated infrastructure issues by communicating site specific information and having sites resurveyed prior to work when necessary• Provided reports and periodic updates to senior management regarding conversion status• Ensured customer satisfaction of integrated Piper Jaffray and McDonald branches by maintaining dynamic communication in regards to each branch’s project and task status

Greater New York City Area

PMO Manager during the PREP project. Creating a new Royalties and Distribution system.Project Manager in ASCAP's Program Management Office for a project to Re-Engineer ASCAP royaltiesand distribution systems software and business processes * Monitored and tracked progress to project plan utilizing agile methods including to drive initiatives across the organization. * Managed change control function * Created process flows for Change Management, estimating issues, software acceptance * Facilitated requirements gathering sessions * Reported Project Issues and successes to Steering Committee * Monitored vendor progress and reported status * Managed Consulting vendors and contracts * Led the Data Conversion Project for 8 monthsSuccessfully completed the software development phases of the project on time.

Greater New York City Area

Provided IT Project Management services to Cablevision and ASCAPWorked in PMO and provided progress tracking and governance

Greater New York City Area

Manage, contract, price and recruit personnel for individual projects

Hartford, Connecticut Area

Manage 40+ Software consultants on various engagements at Netscape, Opus360, Guy Carpenter, JPMorgan ChaseOn site Project Manager & Account Executive for Guy Carpenter:Managed 15 PM’s and Developers, supporting and upgrading proprietary application, Guy Carpenter Product Suite (ReVision) – Converting from VB to Java, to Web enable the application. Designed to save $1.4M for GC in infrastructure costs.• Worked with development team at WTC and in Enherent’s “Near Shore” Barbados development Center which is CMM level 2 certified.• Grew ($2.5M) account by 25% through exceeding client’s expectations• Exceeded client satisfaction goals with a 4.4 out of 5 rating through a Gartner surveyJPMorganChase, New York, NY:Managed 25 PM’s & Developers, supporting and upgrading proprietary applications including Morcom, EARS, AdHoc• Worked with teams in NYC, Delaware and in Enherent’s Off Shore CMM level 2 certified Barbados development Center.• Grew ($5M) account by 15% through exceeding client’s expectations• Exceeded client satisfaction goals with a 4.3 out of 5 rating through a Gartner survey

Greater New York City Area

Set up and managed 2 major on site accounts (Guardian Life & Memorial Sloan Kettering) staffing over 110 employeesOn site desktop supportService Desk managementContract managementBudget ownership

Greater New York City Area

Field Service Manager – (Multiple Customers throughout NYC)Responsible for Managing 45 technicians, servicing 1000’s of Servers, PC’s, Hubs, Routers and Controllers of all manufacturers throughout all of IBM’s clients in NYC• Increased profit on responsible accounts by 20%• Implemented new training ideas and educational programs, reducing turnover by 40%Contract Project ManagerResponsible for ADP contract with over $40M in revenue and $20M in multiple vendor contracts. Supporting ADP and their brokerage clients (Prudential, Merrill Lynch, Smith Barney Shearson, Kidder Peabody)• Improved financial performance by over 100% to 40% GP• Responsible for all vendor management, vendor and maintenance costing/pricing, financial reporting, forecasting, contractual terms and conditions• Improved customer satisfaction by 50% to a 90% positive rating

Bs, Transportation Management

Activities and Societies: Football, Rugby

Pmp Prep Course, It Project Management, Pass

On line Prep course to qualify to sit for the PMP exam, which I passed that same year.

Education record