Kim Burgett Email & Phone Number

Washington, DC, US

Washington D.C. Metro Area

Support implementation, customer support, and problem resolution for new/IPV4 customers, including coordination with other internal departmentsProvide Billing Operations support, including new order validation, billing production, adjustment processing, and resolution of customer issuesSupport audit requirementsPrepare and analyze daily/monthly Revenue and.

Reston, VA

Assisted Vice President of Ethics and International Compliance developing, administering, project management, auditing and tracking division’s ethics and compliance programIdentified risks and actively participated in the development and adoption of the corporate policies, best practices and procedures, supported internal and external auditsIdentified root.

Reston, VA

Provided guidance to Bureau of Indian Affairs on cost accounting policies, cost collection, recording keeping, invoices and revenue recognitionAnalyzed financial information to produce forecasts of economic conditions for program management decision making, provided external and inter-company invoices in accordance with contract terms and.

Ashburn, VA

Performed reconciliations of Internet Dedicated, Web, and VPN service charges, reviewed the invoices to ensure that clients are billed accurately, managed customer calls and complaints regarding billing.Reviewed contracts and create invoices to bill for the company’s services or products, investigated technical issues and service down timePartnered with.

Falls Church, VA

Registered clients for computer training Microsoft certification classes, responded to client’s needs regarding registration logistics and billing issues, provided sales staff with leads to assist with program implementation.Designed and applied assessment tools to measure training effectiveness, maintained training records, performed various.

Bachelor’S Degree, Computer Science

Technical Certification, Computer Operations

Associate’S Degree, Criminal Justice