Tony Aiello Email & Phone Number

Elgin, Il, Us

Elgin, Il, Us

Hoffman Estates, Illinois, Us

- Responsible for overall management of IT operations, including infrastructure, local and wide area networking, and virtual infrastructure (VMWare Esxi/Vcenter 7)- Managed a team of 4 and contributed to executive leadership and direction of the Research and Development organization- Interfaced with internal and external business leaders to ensure alignment with parent organization goals and direction- Continually trained and researched to improve personal and team performance- Managed the certification and compliance program (ISO 27001, HiTrust) for the organization

Hoffman Estates, Illinois, Us

Hoffman Estates, Illinois, Us

Architected and implemented operational network including on premises, data center and cloudenvironments for a distributed environment supporting 160 employees in a 60/40 local/remote work environment and 2 outside officesDesigned, implemented and maintained HiTrust compliance certification including all policies andproceduresIT roadmap and strategic planning in coordination with department heads to meet company goalsA member of the Management Leadership committee and Business Operations committee to guidecompany operations at the Manager and Director levelsManage a department of four including cross training and career path designHands-on resolution for all level 3 LAN/WAN and instructional guidance for IT employees handlingunique or unusual issuesCompany-wide vendor management for all procurement, security and cloud platformsIT expense/capital budgeting

Schaumburg, Illinois, Us

Elgin, Illinois, Us

Contracted to aid in the transition between managers of the Technical Services Department while offering mentoring to subordinates and suggestions to develop process for a managed services product in the small to medium sized business space. • Created a closed loop sales product for proprietary customer access from office to data center• Initiated a training program to meet customer needs and employee goals• Implemented efficiencies in process that eliminated unnecessary workload to increase profit – absorbed two light engineer positions while managing a drop in workload.• Technical Sales Support – assisted in the close of a new MSP customer and the project generation of another pre-paid customer.• Mentoring of the Level 1 engineer • Level 3 support and engineering including the design and engineering of an enterprise CA authority and the workflow creation for an Exchange Database migration.

Lisle, Il, Us

Managed and oversaw the activities of nine direct reports with regards to SLA, Design, Implementation and Maintenance of a 16x7x365 mixed environment utilizing Solaris in a SAAS implementation and directly responsible for the functionality and evolution of the Microsoft technologies enterprise environment and security services. • Project Management working with stakeholders across the organization• Business Case and ROI creation • Creation of documentation standards and practices within IT Operations• Disaster Recovery and BCP planning across 2 data centers• Mentoring and development of junior team members• Initial planning for utilization of cloud platforms with testing done on AWS and Azure

As a hands-on Director responsibilities included management of the local network resources, VOIP system and direct responsibility for the Colocation facilities in Oak Brook in addition to vendor contract negotiation, vendor management and Customer management. Technologies focused on VMWare ESXi, Redhat Enterprise Linux, Cisco ASA, Cudatel VOIP and Oracle.

Responsible for Tier III planning and implementation of mission critical client LAN/WAN upgrades and installations. Mentor and learning coordinator for Tier 1 and II technical professionals. Creation and execution of the managed services offering including hosted anti-spam and hosted Exchange 2010.

Computer Wiseguy has served in a variety of roles over the last two years with many different clients. Our highlights include:

Contacted as Project Manager and executive liaison for several high-profile IT initiatives including: SharePoint Server design/implementation, Chapter Website redesign/deployment, Backup Scheme redesign, Exchange Server Implementation and Support, RFP and internal process reviews.

Park Ridge, Illinois, Us

Management of Information Security programs in the Enterprise environment for a variety of clients. Design and Implementation of Security Processes and Procedures, perform cost benefit analysis on all recommended strategies. In-depth Compliance Audis, penetration testing, results analysis. Use of best practices and frameworks including: CobiT, ITIL and ISO 27001.

As the Director of Informaiton Technologies, I had the oppertunity to re-engineer the Information Technology department from the ground-up. Re-Design of Network Engineering, implementation of IT Security, creation of Business Continuity Plan and Disaster Recovery Processes, implementation of recruiting, training and management mentoring program. Creation of Service Level Agreements within the Enterprise and documented a 99.999 availability of system track record within the Churchill Downs organizations.

Arlington Heights, Il, Us

Network Engineer and IT Support Manager for design and administration of Windows and IBM Mainframe environments. created a field support department for newly acquired offices across North America. Planning and Development of Database and IT Asset Inventory Control processes. Writing of company policies and procedures for Information Technology and Security Management.

Audio/Visual ProductionDevice design and productionPhysical test subject