David Smith Email & Phone Number

Chicago, Il, Us

Hoffman Estates, Illinois, United States

Technical champion and business liaison between vendors and business units to proof of concept, purchase, implement, and train on new mission critical products and services.● Provides training, updates and support for the following servers and applications:● GE EMR/Centricity Practice Solutions● Meditech● Kronos Workforce Central / Visionware● Citrix● Kaspersky Antivirus● Ormed Cost Accounting● Obix Perinatal Data System● Raisers Edge and all plugins● Bridgehead Backup Suite● Provides network and server (physical and virtual) support throughout the hospital campus and off site locations● Installs and maintains both APC and Tripp Lite battery backup devices● System administrator of Kaspersky Antivirus for 1500 desktops and servers.● Manages and maintains all local and mobile devices.● Creates application packages, computer management, image deployment, and reports through LanDesk Management Console● Maintains thorough training documentation and updates the internal Wiki when needed.● Led successful technology projects for the following units:● University of Chicago Pediatric Specialty Office (September 2015)● Dermatology Office (August 2015)● Wound Care Renovation (July 2015)● Rheumatology Office (April 2015)● Vascular Doctors Office (March 2015)● One Day Surgery renovation and relocation (July 2013)● Tower demolition department relocation (2013-2014)● Initial Setup of new outpatient care center in Oak Lawn, IL (August 2012)

Evergreen Park, Il

Performs daily break/fix support to all users as well as general network and server troubleshooting.Provides training and the ability to help users understand regardless of their computer knowledge.Facilitated the deployment and configuration of new equipment to the Outpatient Care Center one week ahead of schedule.

Chicago, Il

● Provided technical on call support 24x7● Implemented and managed the Commvault Disk backup system.● Moved the hospital and off site locations to new network infrastructure and wireless network.● McAfee Virus server administrator through Mcafee's ePolicy Orchestrator (ePO).● Played a large role in the technical deployment of McKesson's Paragon, an electronic medical records system for the hospital.● Assisted in the deployment of an offsite data center in Lombard, IL.● Deployed McKesson’s Paragon 9.3 and Active Directory to all machines one month ahead of schedule.● Performed daily tasks such as break/fix tickets, network and server issues, daily tape backups, computer deployment, data retrieval from corrupted computers and hard drives, software training, and general printer repair.

Saint Anthony Hospital Chicago, Il

Provided technical on call support 24x7Performed daily tasks such as break/fix tickets, network and server issues, daily tape backups for the Pharmacy and Lab, computer deployment / reimaging, data retrieval, virus and malware removal, software training, general printer repair and training room maintenance.Supported and maintained Quality Management Systems application CART for the Quality Assurance department. This includes password resets, installation / updates to clients and the server, and report transfer errors.

Pepsico Chicago, Il

Assisted with the deployment of Microsoft XP to 1600 Users.Supported all software and hardware.Maintained, updated, and laptops, desktops, and printers.Installed PC peripherals and internal components.Performed inventory and removal of all End Of Lease equipment.Computer equipment relocation.Configured, maintained, and patched HP Print Servers and all printers on the PepsiCo network.Provided technical support to users of all levels.

Bachelor'S Degree, Liberal Arts And Sciences, General Studies And Humanities

As, Computer Science