Concetta Harris Email & Phone Number

Dallas, Texas, United States

As a Project Manager at Trinity Industries, I primarily support the Information Governance, Risk, and Compliance (IGRC) department. My role focuses on leading initiatives that ensure data governance, business records management (physical and digital), IT risk and compliance, and enterprise document management.I specialize in leading comprehensive projects from initiation to successful go-live and hypercare. My expertise includes creating and updating project charters, defining project scope, developing risk management and decision-making strategies, and ensuring effective communication and reporting. I excel in resource and change management, issue tracking, and aligning project requirements with business goals. I am passionate about implementing new processes and driving success through detailed planning, strategic communication, and metrics-driven performance evaluation.

Manage and optimize e-commerce product listings, generating over $300,000 in revenue in the first year. Develop and execute digital marketing strategies, including SEO, email marketing, and sponsored ad campaigns, resulting in a 10% increase in profit margins and significant growth in website traffic and conversions. Plan, execute, and evaluate various projects, utilizing data analytics tools to track performance and optimize strategies. Conduct thorough market research and competitive analysis to identify new opportunities and adapt to market trends. Implement inventory management and order fulfillment systems to ensure timely delivery and minimize stockouts.

Dallas-Fort Worth Metroplex

Managed the implementation process for banks, brokers, and lenders transitioning to Path Software, optimizing client management processes and ensuring seamless integration. Analyzed organizational workflows, provided direct status updates to the CEO, and ensured project timelines, milestones, and deliverables were met. Acted as a liaison between clients and various departments, efficiently communicating tasks and deliverables. Gathered client workflow data to build Path accounts and tested vendor interfaces for proper integration. Communicated project status, milestones, deliverables, risks, and blockers to leadership and the CEO through verbal and written reports. Maintained high levels of customer satisfaction by addressing inquiries and resolving issues promptly.

Dallas, Texas, United States

Facilitated the sale and purchase of residential properties, achieving an average annual sales growth of 5%. Conducted market research and property valuations to determine competitive pricing and maximize sales potential. Developed and executed marketing strategies, including online listings, open houses, and social media campaigns, resulting in a 35% increase in property inquiries. Managed the end-to-end sales process, ensuring seamless transactions and high levels of client satisfaction. Built and maintained a network of clients, industry professionals, and community contacts to generate referrals and repeat business.

Leveraged strategic planning and execution skills to drive projects that align with business goals and deliver high-quality results. Developed and maintained marketing materials and strategies to support project success. Planned, executed, and evaluated complex projects, ensuring adherence to timelines, budgets, and quality standards. Provided strategic oversight and quality control throughout the project life cycle. Monitored and mitigated risks proactively, ensuring project objectives were met. Routinely communicated with senior leaders and project team members to ensure alignment, transparency, and on-time delivery of project milestones. Collaborated with various teams to develop and implement project guidelines, facilitating smooth execution and successful outcomes.

Mckinney, Texas, United States

Managed 20+ initiatives spanning multiple lines of business (Globe, United American, and Liberty National), supporting Sales Executives and collaborating closely with Marketing and other departments to ensure project alignment and success. Functioned as a liaison between Sales Executives and cross-functional leadership in Actuarial, Compliance, New Business, Underwriting, Marketing, Claims, and IT. Communicated timely status updates, project milestones, deliverables, dependencies, risks, and issues to ensure project success.

Bachelor Of Arts - Ba, Psychology, 3.5

Tx Real Estate Commision: Real Estate License, Real Estate