Michael Santangelo Email & Phone Number

Chicago, Illinois, United States

• Plan and conduct a unique music and entertainment experience service for a variety of clients, including corporate, municipal and private customers in the Midwest.
• Utilize creative, high-impact marketing tactics to gain and increase business annually.
• Manage all promotions and advertising, including websites and social network platforms.
• Booked more than 800 shows to date, with revenue exceeding $750K.

Skokie, IL

• Developed and maintained strong relationships with key stakeholders at top tier customer accounts generating more than 60% of total annual revenue for three consecutive years.
• Negotiated annual pricing agreements using forecasting data and competitor analysis to ensure future market share.
• Worked daily with customers and operations to navigate customer delivery needs and troubleshoot regular delays in production due to operational planning errors, manpower shortages, inventory… Show more
• Worked daily with customers and operations to navigate customer delivery needs and troubleshoot regular delays in production due to operational planning errors, manpower shortages, inventory inaccuracies and machine.
• Utilized a consultative sales approach to assess client needs featuring customized solutions in line with individual requirements.
• Attended industry events throughout the year, serving as the face of the organization to identify potential prospects and capitalize on new business opportunities.

Skokie, IL

• Participated in key cross functional team meetings as the face for inside sales
• Regularly tested employees for product knowledge aptitude and provided training where gaps existed
• Trained inside sales staff on all standard work procedures, website functionalities and main database system
• Hosted monthly product and process training sessions to enhance product knowledge within department to improve customer value
• Transitioned physical record keeping practices to more… Show more
• Transitioned physical record keeping practices to more efficient electronic system