Conchita Galvez Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

After a successful and fulfilling period as the evening manager, I was promoted by senior leadership to take on the role of day manager. I had the opportunity to work alongside the General Manager, Regional Director, Executive Chef, and Events Manager to run a seamless daily business. I formed vital partnerships with Financial District’s C-Suite executives. Key Skills:· Customer Management · Client Database Administration · Cost of Goods Analysis · Networking

Toronto, Ontario, Canada

I have 8 years of customer service and hospitality experience from large organizations such as Earls Kitchen + Bar, Cactus Club Cafe and various entertainment groups in Vancouver and Toronto. I posses skills in relationship-building, recruiting, training, hiring, and development. In my current role as a day manager, I take full responsibility for day to day operations centred on profitability, customer satisfaction and budget implementation. My responsibilities include creating a positive work culture, achieving forecasts while staying within budget, delivering daily briefings, and providing exceptional guest service. I am currently responsible for leading and managing a large team of 20+ team members. Key Skills:· Conflict Resolution · Profitable Thinking · Leadership · Strong Customer Service · Hiring

Toronto, Ontario, Canada

As a media assistant, my primary responsibility was centred around social media content creation and developing weekly content calendars. I created engaging and creative content for social media sites such as Facebook, Instagram and web. During trade shows, I was responsible for handling social media channels to drive user engagement and event awareness while maintaining brand voice. My other responsibilities included preparing documents and contracts, creating press releases, and distributing marketing through Mailchimp. Key Skills:· Content Calendars · Social Media Management · Press Releases · Social Strategy · Preparing Document

Toronto, Ontario, Canada

As a multimedia journalist, I produced various forms of content such as news stories, photos, advertorials, video, and social media content. As a community reporter, I attended fundraisers, charity events, grand openings, and media events to conduct in-person interviews. I was successful in drafting q-lines, conducting multiple interviews a day, working alongside editors and photographers, and producing written content in short turnarounds. Key Skills:· Editorial Direction · Live Events · Community Engagement · Social Media · Multimedia · Live Interviews

Calgary, Alberta, Canada

At Avenue Magazine - a Calgary based lifestyle magazine, I took on a multi-faceted role. I worked closely with photographers, editors and social media specialists to ensure the timeliness and accuracy of monthly issues. I played a crucial role in shaping and maintaining the editorial voice through story pitching that was on brand, conducting interviews and fact checking stories prior to publication. As the primary fact checker, I carefully checked all names, dates, details and facts to ensure Avenue’s editorial standards were being met. I was hired as a freelance fact checker after my internship due to high accuracy and diligence. I wrote and published pieces on art, fashion, interior design and events. Key Skills:· Fact Checking · Team Collaboration · Administrative Skills · Pitching · Long Form Written Content

At Benchmark Public Relations, I was responsible for interviewing CEOs, entrepreneurs, and executives to create weekly content such as press releases, news articles, and feature stories.I was reponsible for drafting unbiased and objectives question lines, collaborating with photographers and social media specialist to craft Global Ventures Magazine.Key skills: · Web Content Writing · Media Monitoring · Communication Skills

At CTV News, I was responsible for daily story pitching by staying on top of trending topics and researching current affairs. Over the course of my internship, I wrote and published over 100 news stories on topics such as entertainment, health, politics, and education. I was responsible for selecting accompanying images, posting content to social media sites such as Facebook and Twitter, and tracking audience engagement through ChartBeat.Key Skills:· Wordpress · SEO and SEM · Social Media Management and Analytics · CP Style · Time Management

Bachelor Of Arts, Political Science And Sociology, First Class Academic Standing

Bachelor Of Journalism, Broadcast Journalism, Print Journalism, Media Studies, Public Relations, Graduated With Distinction