Connie Chan Email & Phone Number

Singapore

Sales and account management with experience in enterprise solutions

Singapore

Highlights:- Opening team at new location along Marina Bay, with role in lower management overseeing museum and retail operations, sales and set up - P&L management and budgeting- Product forecast and sales analysis- F&B expansion and research- Team management, including hiring and training- Overseas project

Singapore

Highlights:- Account management- Grew occupancy from 10% to 75% during my term - Successfully negotiate partnerships on behalf of TWC with external parties- Handle daily operations of the site, including but not limited to - on-boarding of members, maintaining members' experience- Maintain and manage product relevance to consumers' expectations- Main host of the monthly community event AFK, which sought to bring members out of work for networking or lifestyle related… Show more Highlights:- Account management- Grew occupancy from 10% to 75% during my term - Successfully negotiate partnerships on behalf of TWC with external parties- Handle daily operations of the site, including but not limited to - on-boarding of members, maintaining members' experience- Maintain and manage product relevance to consumers' expectations- Main host of the monthly community event AFK, which sought to bring members out of work for networking or lifestyle related experiences Show less

Singapore

- Daily administrative tasks- Cold call- Recruitment/team management

28 Maxwell Road

Highlights:- Participated in the testing and marketing of the Design District, an app launched by the museum to improve customer experience- Participated in the vendor management for the monthly market, MAAD - an monthly market for local designers launched and hosted by the museum- Content curating on social media platforms, such as instagram and facebook- Designed and conduct market research on customer service experience- Designed a customer service training program for… Show more Highlights:- Participated in the testing and marketing of the Design District, an app launched by the museum to improve customer experience- Participated in the vendor management for the monthly market, MAAD - an monthly market for local designers launched and hosted by the museum- Content curating on social media platforms, such as instagram and facebook- Designed and conduct market research on customer service experience- Designed a customer service training program for the new Design Museum shop - Conduct market research and studies on trends regarding talent acquisition and retention- Co-lead a small team of 2 members in managing the sales of the museum shop, as well as customer experience in the museum Show less

Highlights:- Data analysis and reporting- Studies on internal data software

Highlights:- Operations- Customer experience and customer success- Task force

Bachelor’S Degree, History

I graduated from NTU recently in December 2016. With a major in History, my primary interest lies in theme studies. Some of the notable.

Entrepreneurship And Innovation Management In Germany

This was a summer program that I attended as part of NTU's exchange program. I was exposed to the start-up ecosystem in Berlin, and met.