Seema Singh Email & Phone Number

Kolkata, West Bengal, India

 Developed & Implemented Test Automation Framework to test salesforce application using Katalon Included 25% API tests Automated over 70% of manual tasks Reduced process time by 75% Scheduled batch files to execute periodic end-to-end regression tests automatically, including prerequisite data creation, without any manual intervention  Test Suites.

Kolkata Area, India

 Directed pilot testing with one of the leading chain of hotels, resulting in closing one of the largest deals for the company. Was accountable for interpreting client’s needs, and customizing the product accordingly consulting with the technical team to provide solutions as per the delivery schedules. Even after 6 years, the account generates 14% of the.

Kolkata Area, India

 As a quality manager of an account with 350 team members, was accountable for maintaining all the key performance indicators within the acceptable range. Conducted regular audits for all projects to ensure the same. Identified the gaps and took effective steps to ensure better compliance. With the added responsibility of the quality manager for the.

Kolkata Area, India

 As the management representative, led external & internal audits. Compiled and presented the action items required based on the audit results in the MRMs.  Examined SLAs and prepared MARs. Based on the same highlighted the risk areas and the improvement scope to the senior management. Developed ISO & CMM awareness among the 150 employees of the.

Kolkata Area, India

Implemented the OSSP (Organization Specific Software Processes) across CMC-ER, Systems Integrations SBU and geared the organization for SW CMM level 5 certification.Analyzed the business requirements and identified the customer pain area to tailor the technical solutions to achieve customer satisfaction.Coordinated in all stages from understanding the.