Brajesh Sen Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Gurugram, Haryana, India

Gurgaon, India

MMT launched a new line of business called Activities & Tours, and I had the opportunity to be one of the early team members responsible for setting up the entire content operations. Over the course of a few months, we recruited a team of writers, designers, and associates. Our goal was to launch products across various categories, including day tours, camping & trekking, food & drinks, virtual tours, and other activities.- Owned metrics: launch TAT, Quality score, team productivity &… Show more MMT launched a new line of business called Activities & Tours, and I had the opportunity to be one of the early team members responsible for setting up the entire content operations. Over the course of a few months, we recruited a team of writers, designers, and associates. Our goal was to launch products across various categories, including day tours, camping & trekking, food & drinks, virtual tours, and other activities.- Owned metrics: launch TAT, Quality score, team productivity & efficiency, operations cost- Managed a team of around 8 people & a third-party deployment agency (iEnergizer)- Created category-level content playbooks Managed the content curation from different vendors through API (Thrillophelia, AllEvents, BookMyShow)- Worked closely with the product team to simplify CMS tool Show less

Bangalore

At Swiggy, I had the opportunity of working as a people manager and grow as a ContentOps Manager. This experience presented a remarkable opportunity to establish and expand content operations from scratch. Initially, we were responsible for launching approximately 100 restaurants in a day. However, through strategic efforts and process enhancements, we successfully scaled our operations to launch 500 restaurants in a single day.- Owned metrics: restaurant launch TAT, content quality… Show more At Swiggy, I had the opportunity of working as a people manager and grow as a ContentOps Manager. This experience presented a remarkable opportunity to establish and expand content operations from scratch. Initially, we were responsible for launching approximately 100 restaurants in a day. However, through strategic efforts and process enhancements, we successfully scaled our operations to launch 500 restaurants in a single day.- Owned metrics: restaurant launch TAT, content quality score, team productivity & efficiency, operations cost- Managed a team of around 25 people (Writers, QAs, Deployment Associates)- Managed end-to-end content operations for the restaurant/ category launch- Managed third-party digitisation & photography agencies (Awign, Invensis)- Created process SOPs such as catalog training mechanisms, photography guidelines, menu categorisation, OB checklists, and Quality checklists.- Worked closely with the product team to simplify the CMS tool Show less

New Delhi Area, India

At Snapdeal, I began my journey as a senior catalog analyst, where I had the opportunity to work with an extensive catalog on a large scale. To handle the volume efficiently, we collaborated with agencies such as Netscribes to create content, ensuring high quality before its release on the app.In this role, I took charge of overseeing the content creation process, implementing stringent quality control measures to guarantee accurate and compelling product information. By meticulously… Show more At Snapdeal, I began my journey as a senior catalog analyst, where I had the opportunity to work with an extensive catalog on a large scale. To handle the volume efficiently, we collaborated with agencies such as Netscribes to create content, ensuring high quality before its release on the app.In this role, I took charge of overseeing the content creation process, implementing stringent quality control measures to guarantee accurate and compelling product information. By meticulously reviewing and verifying the content, I ensured that only the best catalog entries made it to the live application. Show less

Gurgaon, India

Shopclues was instrumental in my journey of learning the fundamentals of catalog content writing. Initially, I began my tenure as a customer support executive, gaining valuable experience for the first six months. However, my dedication and passion for the role propelled me towards a senior catalog analyst position.- Created and updated product catalog content, including descriptions, visuals, and meta tags- Additionally, I took charge of catalog curation and listing management on… Show more Shopclues was instrumental in my journey of learning the fundamentals of catalog content writing. Initially, I began my tenure as a customer support executive, gaining valuable experience for the first six months. However, my dedication and passion for the role propelled me towards a senior catalog analyst position.- Created and updated product catalog content, including descriptions, visuals, and meta tags- Additionally, I took charge of catalog curation and listing management on CMS (Zendesk) Show less

Gurgaon, India

Just out of college, at Cocubes, I worked very closely with the founders. However, it’s quite obvious in startups, but I can't thank the founders enough for the work culture they established. I am a product of CoCube's amazing work culture. Specifically, here is a list of tasks I worked on during my 2-year stint:- Managed content operations, including curating educational content and publishing articles- Served as a feet-on-street representative for on-campus hiring (I visited most… Show more Just out of college, at Cocubes, I worked very closely with the founders. However, it’s quite obvious in startups, but I can't thank the founders enough for the work culture they established. I am a product of CoCube's amazing work culture. Specifically, here is a list of tasks I worked on during my 2-year stint:- Managed content operations, including curating educational content and publishing articles- Served as a feet-on-street representative for on-campus hiring (I visited most of the colleges in the North)- Handled support by addressing queries from colleges, companies, and students Show less