As a program manager at Tata Consultancy Services, I have 20 years of experience in engaging the business and IT functions for customer organizations with a strong appreciation of their business reality and strategic needs. I am a certified scrum master and product owner, with expertise in agile project management and data center migration and integration.I have successfully led and mentored multidisciplinary teams to design, market, deliver, and implement various projects and programs, creating new business processes and conducting user reviews while taking customer expectations into consideration. I have also facilitated stakeholder management, business technology alignment, change management, and IT consulting, using effective communication, leadership, and problem-solving skills. My goal is to enable and empower my customers and team members to achieve their desired outcomes and deliver value.