As IT Business Partner, my role is to -• Manage the relationship between ICO (Industrial Coating) and South Asia Commercial Business Units (BU) Key Stakeholders with Global Information Technology (IT) function.• Being Primary connect for above on all tactical and strategic IT related discussions and translate business strategies into IT requirements, ensuring that IT solutions are aligned with business goals and objectives.• Understand business and industry trends, working with business to identify opportunities for innovation and digital transformation• Collaborate with business and IT stakeholders to ensure IT roadmap delivers value to the business.• Manage the project portfolio and track business benefits ensuring that the portfolio deliver the expected business value.• Active involvement in Project Steering Committee discussions and in facilitating project risks and issues management so that project portfolio is delivered in a controlled and effective manner.• Manage the IT project portfolio and budget, in cooperation with the Digital Solutions functions and Global Process Owner (GPO)

✓ Managing service delivery portfolio of Master Data Management (MDM/G) and Planning (IBP,APO)- incl Financial budgetting and contract negotiation/renewals of global suppliers.✓ Working closely with Akzo's multiple IT strategic support partners on Ransomware program implementation - key initiative from CIO office✓ Driving improvement initiative to develop framework and KPIs for process addressing training of process coaches (key business layer in current Operating Model)✓ As CI advanced practitioner, coaching colleagues in executing continuous improvement initiatives.✓ SPOC from Application Delievery organisation for Service Introduction of cross domain projects considering my expertise and past outcomes delivered in this area.✓ Engaging with solution architects on IT road map and implementation of key initiatives (eg. One which is going in planning domain.

• Playing dual role of GBS Pune IM Lead for India based Client Managers (Akzo term – Delivery Managers) and Delivery Manager for Supply Chain Domain. • As part GBS Pune Leadership team representing IM (Information Management) function.• Participated in GBS location growth from 30 + to current 250 + by working closely with HR and other functional leaders in setting processes \ framework in areas of Rewards & Recognition, Employee Engagement, Visual Management System (KPI reporting), IM Framework.• Leading Akzo’s OHI (Employee Satisfaction) Strategic People Initiative for GBS Pune (250 + HC) driving GBS Pune Employee Community , Employee Engagement and supporting CSR.• Contract management and negotiation of Global vendors providing support services and subsequent Invoice approval (Contract owner for over 1 Million Value)• Service Delivery management by orchestrating Vendor effort (Capability and Skills) from Supply Side to meet contractual SLAs \ OLAs which are aligned with Business Community (Demand side) in Supply Chain domain of Production & planning• Coordinating with other SDMs and BIMs to ensure smooth Service Introduction of services to mainstream and minimal impact to ‘Business As Usual (BAU)’ Production state (10 business portfolios, ~ 90 projects).• Working with Vendors to increase customer satisfaction in parallel with optimizing support cost through Continuous Improvement and operational excellence initiatives.• Involved in Key company initiatives including New Product selection for ‘Planning Suite’ considering IT road map for long term IT road map, • Working with PRISM - ERP Application Rationalization program for harmonised IT landscape.• Engaging with CoE, in IT RoadMap discussions and actively working with vendors in contract negotiation and product support SLAs considering potential business growth.

Current Role - Global ERP Integration Portfolio Lead (Nov'16 onwards)• Integrating Supply Chain , Finance and Sales business processes under ERP Integration Program • Managing roll outs for multiple USCAN and European markets - 6 major releases (25 countries) • Leading initiatives - DevOps, Agile, and Test Automation.Last Role - ANZ AESG Delivery Portfolio Lead • Contract Management • Driving Agile deliveries with “Application As A Service" model• ERP Asset based Delivery Management (Multi Tenants), received additional business• Financial Management - Revenue Recognition, Cost Optimization • Facilitating People Career Growth, Performance Management, ( Team Size – 90 +)• Vendor Coordination – Managing dependencies, Managing Entry \ Exit criteriaPast Roles Performed - 1.Program Manager (WDA, Singapore) - Jan 2014 to Jan 2016 - 2.Service Delivery Lead (Multinationals like Unilever, Best Buy) 4 Yrs across’07-’13• Client Relationship Management - SLA Management, 24 * 7 Support (On call),• Service Framework - ITIL Best Practices Implementation• SLA Management – Service Request and Incident Management, • Continuous Improvement – Proactive Problem Management \ Automation• Stakeholder Management – Senior Management Reporting and Communication• Escalation Management – Coordination for speedy resolution (especially during P1 (Critical) tickets)3. Contribution to Capabilities– SAP, Project \ Program, Management (Continuous)• Conducting Solution and Delivery reviews suggesting Best Practices and Quality standards.• Conducting Skill Proficiency assessment , interviews in SAP and Project Management Skills..4.Solution Architect (Smart Grid Solution) - Sep 2010 to Jul 2011 • Developing Solutions to Client’s RFP response• Optimizing levers in Technology, Estimation, Staffing, Costing for solution optimization.• Working across organization - Technology SMEs, Delivery Leadership, Scheduling5.Project Manager (Unilever) - Jun 2007 to Sep 2010 -

Role - Functional SME & Project LeadAs Supply Chain Supply SME and Process Lead accountable for designing Supply Chain solution for M&M (SAP SCM 4.0 implementation for Client’s supply chain of 28 Stock Yards and 350 Dealers).• Influence business buy-in for usage of IT-enabled change – Driving Business Workshops, Drive UAT, Conducting Training for Super & End Users• Leading team of 7 Supply Chain Consultants from Demand & Supply Planning.• Configured Discrete Industry scenarios along with Interactive Forecasting and Subcontracting process (SNP – PPDS Integration) for 3rd Party Vendor Management.• Project Planning, Effort Estimation, and Monitoring for ONTIME delivery of Scope. As Supply Lead, removing key pain areas of client’s supply chain through leveraging on Process Industry Knowledge and implementation of SAP SCM APO solution.• Based on SCOR Workshop, Identify KPIs and Set Benchmarks for business processes.• Building trust with Government Super Users through communication and ability to converse in Business Language – increase IT system usage for business benefits• Conducting Business Workshops to gather requirements, process KPIs, AS IS steps• Key Functionalities – SNP Optimizer, Advanced Stock Planning , Configure SDP Alerts

Role - SAP APO Functional ConsultantWorked In Germany, Spain and India for SAP SCM Implementation and Support Project for Gillette now Proctor & Gamble - • Transforming excel based planning to SAP APO for world’s no. 1 FMCG company’s Barcelona Factory (connecting 40 DCs, 3 Warehouse, 3 Mfg Plants, 1 Pack Center and 17 Out Processors (OEMs) for FGs. Has 3 R3 systems and 1 SAP APO• Preparing Functional Designs, Configuration Settings, Coordination with ABAPER for Z Development, Conducting Unit, Integration, Regression and Day In Life Test• Implementing SNP functionalities -Multi Level Heuristic, CTM, Deployment, Allocation, TLB and SDP Alerts and project planning + Execution using ASAP methodology.• Ensuring Warranty Incidence SLA Adherence and Problem management

As Core Team Member was responsible for • Migrating company’s manual planning to SAP APO 3.1 wrt Procurement, Production & Distribution Planning by implementing SNP and GATP (IBM – Consulting)• “As Is” study and Designing “To Be” Business Blue Print• Conducting various Testing, Deployment and post Go Live Support As Supply Chain Manager , was responsible for • Manage Supply Chain Industrial Business : 28 depots, 4 Mfg, Plants and 1 CW by co-ordination with other sales / marketing /operations, for existing and new products • ‘Make \ Buy” Decision through Annual Capacity Planning to align to Business Forecast and source additional capacity.• Liaising with Purchase for Vendor Management - Imported Raw Materials • Nation wide Decorative Paint stock redistribution decisions to facilitate liquidation of SM/NM FGs - 65 depots,10 RDCs, 5 Manufacturing Plants and 4 Out processors• Annual Capacity Planning to identify bottlenecks & taking long term corrective action.