Bettina Herzog Email & Phone Number

Berlin, De

Berlin, Germany

Legal Authority and RepresentationStrategic and Operational ManagementFinancial ManagementCompliance and Risk ManagementHuman Resources and LeadershipClient and Stakeholder RelationsProject ManagementAdministrative Duties

Berlin, Germany

The Pinkerton Director serves as the “Trusted Risk Advisor” by anticipating the clients’needs and recommending world-class corporate risk management solutions. Overseeing all aspects of an assigned geographic area, the Director is responsible for the achievement of assigned business development objectives, on-going employee management, and the consistent application of Pinkerton’s Service Delivery Standards, while ensuring optimal business results.

Berlin Area, Germany

*achievement of business objectives and corporate strategies in the area of Groups & Event Sales*leadership and process optimization *agile project management in times of Covid-19 pandemic and its impact on the hospitality industry*implementing digital event solutions in collaboration with our partner Ambion GmbH, successful launch of Better Now Studio in February 2021*re-defining tools, standards and commercial KPIs*setting up a tracking and reporting process that engages… Show more *achievement of business objectives and corporate strategies in the area of Groups & Event Sales*leadership and process optimization *agile project management in times of Covid-19 pandemic and its impact on the hospitality industry*implementing digital event solutions in collaboration with our partner Ambion GmbH, successful launch of Better Now Studio in February 2021*re-defining tools, standards and commercial KPIs*setting up a tracking and reporting process that engages and empowers team Show less

Berlin, Germany

Berlin Area, Germany

In my role, I significantly participated in the achievement of business objectives and corporate strategies in the area of Groups & Event Sales; organizing, directing and supervising a team of professionals in selling of events and group bookings from proposal and contract creation to executing events and invoicing. I used to guide a team of 10 so that all the requirements in terms of quality are met and the group directives and a maximum satisfaction of our guests and employees is achieved… Show more In my role, I significantly participated in the achievement of business objectives and corporate strategies in the area of Groups & Event Sales; organizing, directing and supervising a team of professionals in selling of events and group bookings from proposal and contract creation to executing events and invoicing. I used to guide a team of 10 so that all the requirements in terms of quality are met and the group directives and a maximum satisfaction of our guests and employees is achieved. In collaboration with the Director of Business Development and the Revenue Manager I was responsible for the revision and active implementation of strategies, active monitoring of competitor developments in the market and own initiative development of tactics and strategies in order to maximize hotel sales. "Bettina is a passionate leader who is able to build high performing teams, envisions possibilities and inspires passion in others.She takes ownership and gets things done. Bettina’s key strength is her willingness to learn and to continue challenging herself and others."Stefanie GoldCommercial Director Hilton Austria Show less

Berlin Area, Germany

Berlin Area, Germany

Berlin, Germany

Duty Manager responsibility on weekends, evening shifts or bank holidays included, but not limited to:*Providing a visible management presence while on duty*Ensuring each department is prepared and staffed for each shift*Dealing with sales enquires in absence of sales department*Monitor health and safety throughout the hotel*Overlooking day-to-day operation of the whole facility*Communicating with customers (handling complaints, collecting ideas on improving the… Show more Duty Manager responsibility on weekends, evening shifts or bank holidays included, but not limited to:*Providing a visible management presence while on duty*Ensuring each department is prepared and staffed for each shift*Dealing with sales enquires in absence of sales department*Monitor health and safety throughout the hotel*Overlooking day-to-day operation of the whole facility*Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed)*Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)*Assisting other heads of departments with their work*Reporting to the general manager Show less

Berlin Area, Germany

Frankfurt Am Main Area, Germany

Selling 60 conference spaces of different sizes and shapes and 1008 bedrooms and executing group bookings, events and conferences for up to 1000 guests with a volume up to € 1m.

Frankfurt Am Main Area, Germany

“Weiße Wiek” Boltenhagen

“Weiße Wiek” is a 118.000 m2 holiday resort located in Germany's third oldest Baltic Sea resort amidst unspoiled countryside directly on the Baltic Sea. Managing operations of all F&B outlets to deliver an excellent guest experience and supporting departmental targets and objectives, work schedules, budgets, and policies and procedures.

Business Coach Remote Learning

Undergraduate Degree Philosophy

Vocational Qualification, Restaurant Specialist