Believing relationships shape our success both professionally and personally, I'm committed to relationship builders like trust, follow through and fairness. Combined with 21 years of wireless telecom experience, I offer my customers, connections, family and friends alike, unbiased feedback with cross-industry expertise and market trend insight.Rooted first in Customer Service, I have evolved into a Solutions focused professional with admiration and respect for the infrastructure and people called upon in the greatest times of need, First Responders. With proven technical, leadership and relationship skills, I've had the honor and pleasure of supporting hundreds of Public Safety agencies across North America. To achieve thorough project vetting, I bridge unto clients, industry related ecosystem partners germane to their projects. The ecosystem of relationships spans all major cellular providers, hardware and software OEMs. Projects typically included network design with security considerations (IPSEC, FIPS 140-2, etc.), contract negotiations and RFx responding. A tenured professional that understands the First Responders community challenges, the forever evolving technology landscapes, think EV-DO, LTE-A, Band14, Wi-Fi 802.11ax, etc., along with the benefits and importance of partnering to achieve the best and broadest results for IT projects aimed at helping them, Public Safety agencies, help us, the citizens.