- Customer Advocacy - Customer Retention - Relationship Management - Data Analysis

Sales Strategic Planning: Proactively contributed to the formulation and implementation of a robust sales strategy to boost revenue and meet sales objectives New Business Initiatives: Perform in-depth market research daily to pinpoint potential customers, markets, and sectors for Clarivate Analytics' IP solutions in the South Asia region. Product Presentations & Demonstrations: Effectively communicate the distinctive value proposition of Clarivate Analytics' IP solutions to potential clients by delivering customized product demonstrations that highlight the features and benefits of the products and services. Sales Forecasting & Reporting: Regularly updating Salesforce with daily sales forecasts by analyzing client preferences, market trends, and customer feedback. Diligently maintaining precise sales records, monitoring sales activities, and efficiently managing the sales pipeline (3x).Sales Growth: Attaining sales objectives through the formulation and execution of impactful sales strategies, discovering new business opportunities, and cultivating relationships with new & existing customers in the South Asia region.Product Knowledge: Attained a comprehensive comprehension of the company's suite of IP products and services, along with a keen awareness of the competitive landscape. Client Relationship Management: Concentrated on cultivating robust connections with essential target customers through a thorough understanding of their needs and challenges.

As an Account Manager, I actively took ownership of the assigned South Asia territory and coordinated individual account plans, collaborating closely with product specialists, trainers, and renewal teams to devise a comprehensive account strategy aimed at fostering long-term revenue growth for Clarivate IP solutions in the academic segment.Successfully influenced and motivated individuals within Clarivate - a matrixed sales organization, especially those not under my direct supervision, fostering their support and alignment towards shared objectives.Focused on both new and renewal business to broaden Clarivate's influence within the Academic segment, taking the lead in coordinating and developing RFPs as required. Actively sought opportunities to consolidate multiple RFPs or existing investments, collaborating with product specialists as needed.Executed the management of the entire portfolio forecast, covering renewals and new business, along with speciality products and services that Clarivate offered to its customers. I actively collaborated closely with product specialists and support teams to generate a healthy pipeline.

• Manage client accounts: Build and maintain strong relationships with key clients in the South India region, including hospitals, healthcare institutions, and medical professionals. • Achieve sales targets: Develop and execute account-specific sales strategies to meet or exceed assigned revenue targets. Identify and pursue opportunities for expanding the adoption of Elsevier's clinical solutions business. • Conduct product presentations and demonstrations: Effectively communicate the features, functionalities, and benefits of Elsevier's clinical solutions to clients. Conduct product presentations and demonstrations to showcase the value proposition and address client needs, ensuring a deep understanding of the solutions' impact on clinical outcomes.• Provide exceptional customer service: Act as the main point of contact for clients, ensuring high levels of customer satisfaction and support. Proactively engage with clients to understand their evolving needs, address any issues or concerns, and provide timely and effective solutions.• Negotiate contracts and agreements: Lead contract negotiations with clients, ensuring favorable terms and conditions while protecting Elsevier's interests. Collaborate with legal and finance teams to ensure smooth contract execution and adherence to company policies and procedures. • Attend industry events and conferences: Represent Elsevier at relevant healthcare industry events, conferences, and trade shows in the South India region. Build networks, establish industry relationships, and promote Elsevier's clinical solutions to drive brand awareness and generate new business opportunities.• Driving the revenue of the international portfolio of E-products in the healthcare market with a focus on product mix and solution selling. • Responsible for strategic account planning, ensuring appropriate input from other stakeholders, and focusing on the segment business strategy for building long-lasting strategic relationships.

