Traci Conner Email & Phone Number

Grants Pass, Oregon, United States

Provide timely and accurate support to customers via phone, email, and chat.Troubleshoot technical issues with our software products.Answer questions about product features and functionality.Ensure a smooth user experience.Escalate complex issues to technical support as needed.Collect customer feedback and contribute to product improvement initiatives

Southern Oregon

I am a motivated, organized and detail-oriented Virtual Assistant with over 15 years experience in Administrative Support. Client satisfaction is my top priority! I have extensive experience with complex budget management and tracking, project management, calendar management, AR/AP data entry, online purchasing, transcription, topical research, travel itinerary research and booking and much more. I pride myself on efficient, professional service; open and honest communication; the ability to learn quickly; and effective time management skills.

Grants Pass, Oregon

Draft legal pleadings; transcribe emails, pleadings, letters and various documents from dictation;legal research; answer phones; provide customer service to various clients; copying, filing andgeneral office organization; bookkeeping – deposits, reconciliations, pay bills, payroll; payrolltax filing and payments, accept and record payments, monthly invoicing; data entry; archivefiles; and various other offices tasks as required.

Grants Pass, Oregon

Survey properties to gather data for underwriting reports.

The Internet

Managing a team (pod) of 11-13 Zirtual Assistants, establishing and maintaining pod goals, supporting and mentoring pod members, assigning responsibilities to pod members, monitor client load and utilization rates for pod members, be a liaision between management and pod members and manage in alignment with Zirtuals mission, values and culture. Responsibilities are to lead weekly pod meetings, meet with individual pod members weekly, provide support and mentor the ZA's in my pod, provide constructive feedback to my pod members, be an active part in my Assistant Pod Leads training to become a Pod Leader and delegate responsibilities like pod jobs to the ZA's in my pod.

The Internet

Virtual Assistant with multiple clients. Appointment scheduling, reservations, travel itineraryresearch and booking, data entry, purchasing, transcription, research, processing emails, social media posting and research, prioritizing tasks from multiple clients and managing my time to use clients allotted hours throughout the month. As Assistant Pod Leader I am responsible forpresenting and discussing the weekly Pod Theme at Pod meetings, helping to onboard new Pod Members, fill in for and support the Pod Lead as needed and helping out Pod Mates.

Williams, Oregon

Answer phones to take orders and provide customer service, resolve customer complaints, place orders using QuickBooks and process payments using a credit card machine, mailing out catalogs to customers using Stamps.com for larger requests and general office filing. Responsible for A/P, purchasing, keeping track of backorders, reconciling accounts, calculating timesheets and reviewing for accuracy, maintaining the companies Lyoness account and shipping seed orders.

Bakersfield, California Area

Maintain all company records, develop and maintain a filing system for A/R and A/P, prepare estimates and invoices, communicate with customers, schedule estimates, coordinate project scheduling and crew scheduling, payroll processing, answering phones, develop an employee handbook, set up job costing in QuickBooks, prepare and record deposits, keep track of project progress to maintain deadlines, and prepare contracts.

Prepare the weekly bulletin, prepare the monthly newsletter, maintain membership records using a database, answer phones, keep track of building usage, attend board meetings to keep minutes, work on projects assigned by the pastor.

I was responsible for invoicing, budget tracking and contract management for all projects. Duties included tracking budgets with grant funding, multiple funding sources and detailed line items; reviewing all new contracts; keeping track of deadlines and special invoice requirements. I worked closely with our clients, sub-contractors and vendors to incorporate their expenses in our invoicing in a timely manner. I have a working knowledge of prevailing wage and labor compliance rules and requirements. I also answered phones, directed phone calls, performed data entry, payroll processing, ordered office supplies and maintained the vehicle fleet and maintenance records.

Legal Assistant/Paralegal

Paralegal Studies

Education record

General Education