Connie Lisu Email & Phone Number

• Optimised dashboard performance for a leading manufacturing industry to ensure data were displayed real time by continuously improving calculations to reflect accurate information, and by implementing Situational Awareness on crucial parameters. • Guided users to better understand their real time and historical production data using features in the software application. They can instantly view trends during industrial process and spot any irregularities before investigating the root causes and pursued corrective and preventive actions• Designed queries, views, and stored procedures to retrieve average overall line efficiency data and other production details, and configured SQL Agent jobs to execute stored procedures.• Scheduled automatic database backup and performed database migration to new server or to different partition including proactive monitoring post-migration.• Performed system maintenance, monitored logs weekly, and solved errors. Escalated issues to next level support.• Tested technical notes and shared knowledge with department members. • Liaised and aligned with inter-department members to achieve project goals.

• Developed project in an application server for Smart Water network, migrated project from old SCADA system to the new one, upgraded application software version.• Provided remote support to other contractors, and performed on-site POC and UAT. • Set up SCADA environment and activating license – VMware virtual machines, Windows OS.• Installed SCADA software application server, Microsoft SQL Server, and reporting tool (SSRS). Troubleshoot any installation issue.• Improved SQL queries to retrieve pump operation status, overflow alarms, and water flow and pressure values in user-preferred period. • Managed logins to database in compliance with client's security guideline.• Configured and tested data integration to the application server – MQTT, OPC UA. • Updated system information, network architecture, users and access level list, issues list, operation & maintenance manual, system integrator manual and etc.

• Performed internal audits in accordance with Quality Management System ISO 9001:2015.• Liaised with department team leaders and provided suggestions to ease their tasks to comply with company’s workplace organization procedures. • Recorded details of complaints, comments, and corrective actions.

Bachelor Of Science (Bs), Electrical Engineering

American Credit Transfer Program, Engineering