Connie Maynard Email & Phone Number

Fort Worth, Tx

Accounts Receivable Representative for DiMare Fresh. Receive, post payments and research of open and past due invoices.

Colleyville, Tx

Customer Service Director / Office ManagerManaged set up and processed enrollments for over 100 instructor-led courses on project facilitation courses and all customer service activities for Solutions Cube Group. Also responsible for all account payable/receivables and billing for both companies. Performed day to day financial transactions, along with verifying, classifying, posting all data and reconciliation of these accounts through QuickBooks for both companies. Results: Developed in-house procedure manuals for updating of courses on the company’s website and establishing workflow of day to day activities for all systems used. Assisted in the development of in-house procedures to increase billing activities.

Dallas/Fort Worth Area

• Served as a Project Analyst for several different areas while at Bank of America for the last 15 years of my time there. Duties on all the projects included assisting the Project Manager with the coordination and execution of all project deliverables, Traceability, and Assisting the Project Manager with various other tasks as needed. Results: All projects were installed on time and within budget with minimal defects. Procedures Manuals and training was developed on time and within budget.

Dallas/Fort Worth Area

Project Management/Vice President - Change Analyst (May 2008 to September 2012). Change Analyst for Service and Fulfillment. Jan 2012 assigned to CA Transformation for eChannel, Servicing and Fulfillment. Duties included but were not limited to the following:• Assisting the Project Manager and TDM with the coordination and execution of all project deliverables.• Responsible for the housing of project deliverable and sitemaps on the projects to SharePoint and discovery site.• Traceability• Traceability input and coordination for Dress Rehearsal and Implementation.• Assisting the Project Manager and TDM with various other tasks as needed.Project Management/Vice President - Project Analyst (Jan 2007 – May 2008). Project Analyst for Liability Risk Management – Fraud Systems. Actively participated in various projects and initiatives that resulted in changes to several fraud systems. Duties included but were not limited to the following:• Assisting the Project Manager and TDM with the coordination and execution of all project deliverables.• Responsible for the housing of project deliverable and sitemaps on the projects to SharePoint and Discovery site.• Traceability• Assisting with coordination for Dress Rehearsal and Implementation.Project Management/Vice President - Implementation/Testing Manager (July 1996 – May 2008). Actively participated in various projects and initiatives that resulted in changes to several fraud systems. Responsibilities included, but were not limited to, the following:• Managed the implementation process for fraud systems.• Installation of systems across the franchise. • Responsible for overseeing the project team with the identification of Gap Analysis, testing, developing procedures, communication, implementation and post-implementation support. See media for full listing of areas worked at Bank of America, N.A.