Information Technology Contractor
Current- Review information technology (IT) customer complaints to determine the required corrective action.
- Analyze information technology (IT) systems malfunctions to implement corrective procedure.
- Analyze metrics to identify strengths and weaknesses in the information technology (IT) platform.
- Manage an information technology (IT) investment portfolio.
- Collaborate with staff at all levels and with various subdivisions to implement IT related initiatives.
- Provide admin support for 8x8 phone system to include addressing and resolving user profile.