Connie Simpson Email and Phone Number

Provide support for SVP, Integration & Optimization as well as the CIO and their direct reports. Handle highly sensitive and proprietary information.• Exercise a great deal of independent judgment and decision making.• Proactively anticipated needs of those I support and ensure they are prepared for their daily activities, projects and travel.• Manage the calendars, events and time demands of those I support.• Support two Board subcommittees including communication with the members and support staff as well as maintaining meeting minutes. Approved meeting minutes are reported up to the overall Board of Directors. • Responsible for the reconciliation of expenses for the SVP and VP. I also approve expenses of their direct reports on their behalf while ensuring that all necessary details are included for all expenses.

Provided support for Government Relations as well as the CSO and the Strategic Growth area of the organization. Handle highly sensitive and proprietary information.• Provide administrative and secretarial assistance, which requires a broad knowledge of health care and a high level of experience, discretion, technical skills and problem solving skills. Manage the calendar for the executives to improve productivity throughout the day.• Exercise a great deal of independent judgment and decision making.• Responsible for the reconciliation of expenses for the CSO and VP of Government Relations.• First level approver in the electronic invoice approval system for the VP of Government Relations.

Provided support for the CIO as well as the IT Senior Management as needed. Ensured the CIO was always prepared for meetings, projects, travel and other engagements.• I was the point of contact for the CIO for both internal and external individuals. Screened all vendor calls to ensure that only the appropriate parties were connected to the CIO and filtered remaining vendors to the other appropriate individuals from the IT senior team as needed. All communications (including business cards) had my phone number listed for the executive.• Fully managed and organized the CIO calendar to balance the time demands for meetings, project work, travel and other commitments. Managed the CIO e-mail Inbox and proactively anticipate what would be needed by the CIO. Handled highly confidential matters.• Communicated on behalf of the CIO and/or the IT senior team as necessary.• Assist, attend and take minutes for IT Governing Council meetings and Senior IT Team meetings.• Managed the org chart for the IT department, which is a 600+ employee division.• Responsible for the reconciliation of expenses for the CIO as well as their direct reports to ensure proper documentation and receipt retention.• First level approver in the electronic invoice approval system. I was responsible for ensuring that the invoices were correct for approval, properly coded, and approved them in the system to go to the next level approver.• Work closely and assist with the coordination of IT support for members of the UnityPoint Health Executive team, their assistants and board members. Provide video conference/equipment support to these individuals and large meetings as well.• Provide IT support for the executive level meetings that take place in the corporate office. I have multiple contacts within the IT department that can resolve issues in a timely manner.

Aviva Investors is a global asset management company created in September of 2008 by combining asset management companies from around the world. Ensured that the CEO was prepared, organized and ready for all meetings and events including reviewing advance information provided to the CEO. Worked extended hours as needed• Acted as initial point-of-contact and gatekeeper with Aviva executives, customers, business clients, and other key relationships to CEO, Aviva Investors North America, keeping the CEO apprised of critical information and meetings as they developed. • Proactively anticipated needs of the CEO and predicted research and informational needs. • Communicated on behalf of the CEO via e-mail or other means to improve productivity.• Managed and organized CEO’s calendar and other events, allowing the CEO to efficiently manage time demands.• Scheduled and coordinated meetings, appointments and domestic and international travel arrangements; created detailed itineraries outlining flights, hotels, car/limo arrangements and meeting details. Responsible for expense report management.• Attended various executive meetings and prepared, collected and distributed meeting materials.• Performed full executive support functions including management of correspondence, notarizing documents, preparing meeting minutes and reports.• Supported efficiency, professionalism and morale of regional offices. Provided leadership, guidance and mentoring to other administrative staff. Held monthly meetings via video conference with administrative staff in North America sharing information with the entire group and keeping staff appraised of upcoming items, creating a supportive and team oriented administrative environment.• Utilized Microsoft and other software applications to develop reports, organize and maintain data, create presentations, and support projects.

Supported Regional Vice President and direct reports with focus on efficiency, organization and professionalism. Prioritizing requests and tasks, attention to detail, and follow-up to ensure all projects were completed in a timely manner.• Maintained and managed personal calendar and e-mail for Regional Vice President to improve efficiency.• Coordinated activities for West Central Region and leadership team including scheduling meetings, gathering and preparing information for meetings, taking meeting minutes, monitoring follow-up assignments and making travel arrangements.• Organized meetings including flights and/or ground transportation, food delivery, AV equipment, room arrangement, reservation of conference rooms, etc.• Compiled information from variety of sources to prepare standard and ad hoc reports.• Collected and assembled materials and other detailed exhibits for reports, presentations, special projects and other related activities.• Processed payment requests and other routine requisitions to pay bills and order supplies within designated signing authority.• Maintained and updated office records, rosters, directories, and employee listings.

Under minimal supervision, delivered full range of administrative services to three representatives licensed in life and health insurance as well as investments.• Provided and maintained a high level of customer service to external clients, requiring knowledge of company products and services as well as the ability to handle difficult or dissatisfied customers.• Handled sensitive client information.