Connie Templar
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Connie Templar Email & Phone Number

Guest Service Contact Center Representative at DaVita at DaVita
Location: Exton, Pennsylvania, United States 4 work roles 2 schools
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Current company
Role
Guest Service Contact Center Representative at DaVita
Location
Exton, Pennsylvania, United States
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Who is Connie Templar? Overview

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Connie Templar is listed as Guest Service Contact Center Representative at DaVita at DaVita, a with 22877 employees, based in Exton, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Connie Templar.

Connie Templar previously worked as Guest Service Contact Center Representative at Davita and Administrative Coordinator at Asap, Inc. Connie Templar studied at Onondaga Community College.

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Email format at DaVita

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DaVita

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Profile bio

About Connie Templar

I have had the extreme pleasure of working for companies that excelled due to their practice of team work and cross training. Through this training I have developed experience in many aspects of business. The first ten years of my professional career were spent as an assistant buyer for Stylish Women. I used skills from these years when I obtained a position with OnBank as a teller then mortgage payoff officer and finally mortgage processor before the Bank was sold. Upon closure of the bank, I was recommended to the owner of Mullen Industrial Handling Corporation where I was given full control of the service department. This entailed receiving and scheduling all service calls, entering all data into the system, handling any customer complaints, invoicing and any credit issues.I moved to PA in Oct 2001 and started with NTN Bearing Corporation in March 2002. My first position with NTN was as a sales coordinator. I handled a large customer account base. Within three years I was promoted to Operation Manager. Once NTN consolidated all warehousing to the Chicago and Atlanta locations, my position was changed to Customer Service Supervisor / Office Manager. I remained in this position through the next five years. At that time all sales offices were consolidated to Mt. Prospect IL. I was offered a supervisory position in the new call center however for personal reasons, chose to remain in Pennsylvania. In Aug 2010 Anesthesia Services and Products Inc. hired me as their Administrative Coordinator. I handled the all incoming orders, quotes, contracts and complaints as well as placing orders with vendors. This position was eliminated in June of 2011. It is my objective to secure a full time position that will allow me to make use my current skills while learning and perfecting skills specific to this position enabling me to be an asset to the Company.Specialties: Staff management, customer service, account management, office management, records retention, contracts, quotes.

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Connie Templar's current company

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DaVita
Davita
Guest Service Contact Center Representative at DaVita
denver, colorado, united states
Website
Employees
22877
AeroLeads page
4 roles

Connie Templar work experience

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Guest Service Contact Center Representative

Current

2476 East Swedesford Road, Suite #150, Malvern, Pa 19355

DaVita is a leading provider of kidney care in the United States, delivering dialysis services and education to patients with chronic kidney failure and end stage renal disease. DaVita manages or provides services at more than 1,700 outpatient dialysis centers and cares for more than 138,000 dialysis patients in the United States. First and foremost, DaVita strives to help patients live longer, healthier lives. We treat patients as individuals and address their unique health conditions through tailored treatment options. We believe that quality kidney care starts with patient education.

Apr 2012 - Present

Administrative Coordinator

Asap, Inc

Distributor of Anesthesia Product to Hospitals, Surgery Centers and Physicians; Virginia. Key ResponsibilitiesResponsible for customer communications, order entry, price updates, new product entry, product updates, customer credit issues, account updates, quotes and contracts.Reason for Leaving: Company reorganizing, position eliminated.

Aug 2010 - Jun 2011

Customer Service Supervisor And Office Manager

Ntn Bearing Corp Of America

A $5.5 Billion international manufacturer for bearings serving automotive and industrial markets.; Manage daily business for North East Region which averages $45M in annual sales. Ensure quality customer service from eight Customer Service / Sales Coordinators supporting 11 sales representatives and their support teams. Key Responsibilities Responsible for training, mentoring and development of team associates and creating an effective team-oriented workplace. Provide quarterly and annual performance reviews.Routinely review processes and implement procedures to improve efficiency and quality.Maintain strong communication with all internal customers: sales, marketing, product management, engineering, order fulfillment and manufacturing plants.Develop and nurture a strong linkage to the regional sales team.Provide quick resolutions to challenging situations while building a strong and lasting business relationship with customers.Oversee UPS, FEDEX shipments as well as USPS account management.Maintain a safe and productive office environment.Expedite collection of past due accounts, achieving 100% success rate. Key AccomplishmentsSubmitted cost saving ideas and worked with Six Sigma program to implement productivity enhancements including revised packaging list to include ship to country, thus increasing the speed of shipping and reducing delivery delays. Key trainer and coach for the region-wide implementation of sales software system upgrades. Trained staff on company-wide office procedures and work instruction changes.Saved company 94% of training fees by working with WEDnetPA Partner to provide computer and customer service training to all Pennsylvania employees.Created and maintained associate performance skills matrix to evaluate individual expertise and identify areas for development.

Mar 2002 - Feb 2010

Service Coordinator

Mullen Industrial Handling, Corp

Purchased and serviced forklifts, balers and trash compactors.; Responsible for processing and scheduling all service orders and coordinating customer appointments with technician's daily work assignments. Handled invoices, quoted pricing for technical services and managed an extensive service records filing system.Built and maintained strong customer relationshipsResolved customer complaints

Jan 1997 - Jan 2001
Team & coworkers

Colleagues at DaVita

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2 education records

Connie Templar education

Education record

Completed coursework in marketing and business law which gave me the insight and legal knowledge required to deal with customers.

Education record

Community Involvement Central Chester County Rotary Club In Lionville
FAQ

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What company does Connie Templar work for?

Connie Templar works for DaVita.

What is Connie Templar's role at DaVita?

Connie Templar is listed as Guest Service Contact Center Representative at DaVita at DaVita.

Where is Connie Templar based?

Connie Templar is based in Exton, Pennsylvania, United States while working with DaVita.

What companies has Connie Templar worked for?

Connie Templar has worked for Davita, Asap, Inc, Ntn Bearing Corp Of America, and Mullen Industrial Handling, Corp.

Who are Connie Templar's colleagues at DaVita?

Connie Templar's colleagues at DaVita include Arielle Walton, John Croddick, Erin Cox, Lataija Wills, and Toni Yasch.

How can I contact Connie Templar?

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What schools did Connie Templar attend?

Connie Templar studied at Onondaga Community College.

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