Connie Thomas

Connie Thomas Email and Phone Number

Vice President of Business Development @ FLOCK Financial, LLC
Land O' Lakes, FL, US
Connie Thomas's Location
Land O' Lakes, Florida, United States, United States
Connie Thomas's Contact Details
About Connie Thomas

-Financial services executive with 20 years of experience in operations and business development in BPO and collection call centers who has served in positions of increasing responsibility and exposure throughout my career. -Skilled in leading and developing large groups and cross functional teams in early and late stage collections, auto repossession, attorney networks, judgement defaults and compliance.-Experienced managing the operations and selling servicing in the credit card, debt buying, auto, education and healthcare verticals. -Managed vendor outsourcing relationships and attorney networks for recovery collections for credit issuers, agencies and sub prime auto finance firms.-High caliber presentation, negotiation and closing skills as well as experience managing projects, leading diverse teams and planning and execution in a competitive customer focused environment.

Connie Thomas's Current Company Details
FLOCK Financial, LLC

Flock Financial, Llc

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Vice President of Business Development
Land O' Lakes, FL, US
Website:
jeffersoncapitalinternational.com
Employees:
132
Connie Thomas Work Experience Details
  • Flock Financial, Llc
    Vice President Of Business Development
    Flock Financial, Llc
    Land O' Lakes, Fl, Us
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  • Jefferson Capital Systems, Llc
    Broker Relationship Manager
    Jefferson Capital Systems, Llc Sep 2023 - Present
    Founded in 2002, Jefferson Capital is a leading purchaser and servicer of consumer charged off and bankruptcy receivables in the United States, Canada, the United Kingdom, and Latin America. It purchases and services both secured and unsecured assets, and its client base includes banks and financial institutions, auto finance companies, telecommunications and utility providers, retail installment lenders, fintech originators, and credit card issuers, among others. Jefferson Capital is headquartered in Sartell, Minnesota with additional offices located in Minneapolis, Minnesota and Denver, Colorado (United States); Basingstoke, England; Woking, England and Glasgow Scotland (United Kingdom); as well as London, Ontario and Toronto, Ontario (Canada).
    View
  • Palmas Construction, Llc
    Owner
    Palmas Construction, Llc Oct 2013 - Sep 2023
    Tampa, Florida, United States
    Developed successful business plan, marketing strategy and minority business statusGenerated $475,000 in revenue in first 36 months to include contracting w/ 5 commercial projectsSetup accounting, administrative, SEO and all back-office functions
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  • Padsplit
    Regional Project Manager
    Padsplit Feb 2022 - Mar 2023
    Tampa, Florida, United States
    Executed $1mm in residential housing renovations monthlyBuilt teams of construction contractors in all trades and provided day project oversight of the field teamsEnsure compliance to plans, task orders, budget and timeline on all projects & communicate to stakeholders
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  • W.D. Wright Contracting, Inc
    Operations Manager
    W.D. Wright Contracting, Inc Jan 2020 - Jan 2022
    Clearwater, Florida, United States
    Built out two 120-person construction-zone traffic control sites with direct P & L responsibilityManaged $1mm equipment portfolio and 25 construction traffic control sites dailyManaged sub-contractor agreements and negotiated contracts
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  • Simm Associates, Inc.
    Vp Sales And Marketing
    Simm Associates, Inc. Feb 2012 - Nov 2014
    Newark, De
    Designed and implemented a marketing strategy for the student loan verticalContracted with Guaranty Agencies and Dept. of Ed contracts worth $20mm/monthSuccessfully managed key accounts to increase market share and improve organic growth
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  • Nars
    Vp Of Sales
    Nars Jul 2010 - Jan 2012
    St. Louis, Mo
    International call center development and expertiseClosed 5 clients in 17 months with 12-month revenue of $1.5mmMarketed BPO for international call centers
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  • Redline Recovery Services
    Vp Of Sales
    Redline Recovery Services Dec 2007 - Jul 2010
    Alpharetta, Ga
    13% of the company’s top line revenue from new business in ‘0827% of the company’s top line revenue from new business in ‘09140% increase in revenue ‘08 to ‘09Designed and implemented a consumer advocacy program to mitigate increased consumer complaints
  • Oxford Management Services
    National Account Executive
    Oxford Management Services Feb 2006 - Dec 2007
    Melville, Ny
    Negotiated and closed $250mm in delinquent retail/consumer receivables & $300mm in healthcare receivables in the first 6 months10% of the company’s top line revenue from new businessSalvaged a relationship that was languishing and turned it into profit within 4 months
  • Credit Acceptance
    Recovery & Vendor Relationship Manager
    Credit Acceptance Jul 2002 - Jan 2006
    Henderson, Nevada, United States
    Managed call center staff of 150 FTE in customer service, collections, repossession, deficiency collections, and attorney network collectionsOversee management and successful execution of outsourcing 130,000 accounts at $600,000,000Managed 110,000 loans on average per month with a collection value of $32,000,000Reduced Front End cost per account from $6.21 to $5.66Implemented a major collections system conversion in two centers
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  • Dollar Financial Money Mart
    Call Center Operations Manager
    Dollar Financial Money Mart Sep 2001 - Jul 2002
    Salt Lake County, Utah, United States
    Oversee call center staff of 100 FTE within three departments ensuring achievement of all company goalsImplemented process improvements and procedures to handle 300% growth within the first 90 daysEffectively forecasted inbound call volumes to achieve call abandonment rates consistently under 2%.Responsible for staffing, scheduling, and training all call center personnelDevelop quality assurance and compliance measures achieving a 95% defect-free work
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  • Discover Card
    Collections Department Manager
    Discover Card Jun 1994 - Aug 2001
    Phoenix, Arizona, United States
    Regional Training Manager-Marketing ServicesResponsible for training and production environment of 200 FTE within two departments, ensuring all company objectives are metImplement effective new-hire training, and recurring training for the division with 200% turnoverStrategy Manager Pre Charge OffDeveloped and forecasted strategies relevant to target populations within the portfolioAnalyzed potential operational issues with new portfolio strategiesCollections Dept ManagerManaged $100 million portfolio consisting of 30,000 accounts w/ 100 FTE
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Connie Thomas Skills

Marketing Services C++ Financial Services Sales

Connie Thomas Education Details

Frequently Asked Questions about Connie Thomas

What company does Connie Thomas work for?

Connie Thomas works for Flock Financial, Llc

What is Connie Thomas's role at the current company?

Connie Thomas's current role is Vice President of Business Development.

What is Connie Thomas's email address?

Connie Thomas's email address is ct****@****ail.com

What is Connie Thomas's direct phone number?

Connie Thomas's direct phone number is +170233*****

What schools did Connie Thomas attend?

Connie Thomas attended University Of Phoenix.

What skills is Connie Thomas known for?

Connie Thomas has skills like Marketing, Services, C++, Financial Services, Sales.

Who are Connie Thomas's colleagues?

Connie Thomas's colleagues are Heather Whitehill, Leroy Ballmann, Holly Lees, Tyler Rowley, Grant Garding, Sierra Gerchy, Paige Thissen.

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