Connie Buggs Email & Phone Number

Michigan, United States

Grand Rapids, Michigan, United States

• Laid off due to COVID
• Assisted in employee relation investigations.
• Facilitated employee shift meetings in production facilities.
• Updated Applicant Tracking System with current job titles and descriptions
• Participated in organizing company recruiting events
• Assisted in resume screening on active job postings.

Greater Grand Rapids, Michigan Area

• Updated and verified HRIS changes in a timely, accurate manner, including but not limited to new hires, status changes, pay rates, terminations, address and benefit changes. Ensured the accuracy of the HRIS system as.
• Managed vendor audits and over 56 internal department audits
• Collaborated with the internal team and other departments as lead on company-wide process improvements and efficiencies.
• Assisted with implementation of newly acquired groups
• Adjusted payroll deductions for collection of back premiums or overpayment of premiums and retroactive pay increases. Negotiated with staff members for a repayment schedule. Coordinated with the vendors regarding any.
• Responded to benefit inquiries on health and welfare issues as they related to eligibility, coverage, services, and claims.

Greater Grand Rapids, Michigan Area

• Assisted with a broad range of HR functions including payroll administration, benefit enrollment and administration, recruitment, performance management, and HR policy & procedure development.
• Participated in developing departmental goals, and systems. This included initial record keeping, review of employment practices, HR policies and procedures.
• Facilitated open enrollment for 400+ employees and all new hires- Created personnel file, administered tax paperwork, on-boarded employees into APS, and Paychex
• Developed, implemented, and administered policies and procedures in accordance with state and federal regulations. Assisted in the development of efficiency-enhancing workflow/ process improvements that made it.
• Assisted with reviewing and updating all company policies and procedures of new handbook including necessary legal/law changes.
• Revamped the on-boarding process to make a strong first impression and ensure new employees felt welcomed, valued and prepared.

Greater Grand Rapids, Michigan Area

• Strategic planning and budgeting to achieve coordination, and operating control for anticipated growth.
• Ensured that all office procedures are implemented, and followed.
• Assisted with all hiring, and recruitment of both office staff, and technicians
• Developed efficiency – enhancing workflow/ process improvements that make it possible to accommodate increasing responsibilities due to rapid company growth.
• Saved thousands of dollars, after improving response rates of direct marketing campaigns, by bringing formerly outsourced mass-mailings functions in-house.
• Quickly earned a reputation for maintaining a positive attitude, and producing high-quality work.

Greater Grand Rapids, Michigan Area

• Based in Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology.
• Provided expert customer service, and system support for processing health benefit enrollments.
• Provided assistance with the administration of various employee benefit programs, such as group medical, dental, vision, life insurance, and disability, as well as the companies retirement plan and wellness incentives.
• Processed all benefit enrollments, status changes, and life events
• Assisted in the yearly benefit open enrollment preparation
• Acted as liaison/advocate between employee and plan vendors for unique issues (eligibility, claims, and general adherence to plan provisions)

Greater Grand Rapids, Michigan Area - Alger Middle School

• Assisted with lessons, including real-world scenarios based on the student’s needs and interests, for students 12 to 14 years of age.
• Kept records of the students’ goals and accomplishments and documented their progress, including anecdotes that illustrated changes in the student.
• Assisted teachers with lesson plans and instructions, and supervised students in classroom activities and field trips.
• Assisted teachers with, student assessments based off learning styles/ which resulted in the design of programs, and activities based off goal results
• Assisted in the academic progress, of students who were not academically eligible to participate in sports due to their grades. Had a 93 % success rate, out of the allotted group of children I worked with over two.

Greater Grand Rapids, Michigan Area

• Provided educational, preventative, and health related resources to low income individuals in the community, including pregnancy support services.
• Organized diabetes clinics for the homeless, serving 150+ patients weekly at multiple locations.
• Assisted patients by greeting, answering phones, scheduling appointments, and handling medical records and billing.
• Collaborated with other similar organizations in the area for fundraisers, blood drives, etc.
• Assisted with implementing and organizing quarterly leadership conferences.
• Assisted in the implementation of the first annual leadership conference, for the hospital.

Paralegal Studies, Legal Assistant/Paralegal

Associate'S Degree, Marketing